Michael Real Email & Phone Number

Chatsworth, Ca

Prepare marketing and sales strategies. Conduct extensive research on competitors products and services. Work to create ad assets for social media platforms for growth and overall sales. Creating awareness of products and services offered by the company. Handling complaints and resolutions for clients. Create monthly reports on SEO analytics while generating or maintaining our current status within the marketplace. Assist with customer service and support.

Los Angeles, California, United States

Duties include answering emails through ReplyManger as well as facebook messages through Manychat. Emails consisted of Amazon, Ebay and Online stores. Duty was to assist with excellent customer service to our customers and help with any technical issues they had with our product. Process of returns and exchanges through the Sellercloud inventory system. Coordinate with the warehouse team to ensure shopify inventory reflects physical inventory for order accuracy. Other duties include assisting on photoshoots and creating content for all social media platforms alongside the social media manager. Creating video ads for both Amazon and Facebook to boost rank and sales for the company. Programs used to accomplish tasks were Final Cut Pro, Adobe Lightroom/Photoshop, Affinity Photo, and Story Blocks.

Los Angeles, California, United States

Primary duties included receiving merchandise from vendors and accounting products via invoice. Sort and stock all items in their proper location by style, color and product name. Update Shopify and integrated apps for stock inventory to reflect physical inventory. Pick and pack daily and ensure all orders go out in a timely manner. Process all return items and issue refunds to customers using Shopify. Hold weekly meetings with the team and resolve any issues or concerns from day to day production from previous week. Ensure that the warehouse is fully stocked with supplies for shipping as well as maintaining the cleanliness. Help support the customer service department with inquiries via phone and email. Resolve customer questions regarding product and shipping cost.

Los Angeles, California, United States

Primary responsibilities include supervision to participants with developmental disabilities to ensure that they are able to reach the stabilization point on their jobs. Oversee participants work performance in individuals or groups/enclaves. Oversee daily cleaning tasks throughout all facilities as assigned, enforce compliance with safety rules and regulations. Maintain communication between participants, Supported Employment Program Manager. Keep daily records and provide a list of inventory items that are needed for purchase. Perform Productivity Measurements in compliance with Company policy and Department of Labor and redirect and intervene with clients in order to keep focused on performing on task behaviors.