Facilitates meetings with stakeholders and product team to gather information regarding the vision and requirements for a learning Management system. Communicates with development teams to ensure there is shared understanding of what needs to be done to create the most amount of value in the least costly and timely manner.Develop and maintain detailed documentation, including user story maps, process flows, and wireframes, to provide clear and visual representations of product features.Demonstrated exceptional adaptability, excelling both as an independent contributor and a team player within dynamic project environments, consistently delivering results.Collaborate with stakeholders through regular feedback sessions, contributing to a 20% improvement in requirements clarity and a reduction in rework.Participate in Agile ceremonies (stand-ups, planning, review, retrospective) to foster collaboration and continuous improvement

Conducted client research to streamline project scoping, gather hardware requirements, and propose suitable devices, achieving a substantial 15% reduction in project scope changes while enhancing alignment with client needs.Developed and executed tailored user training programs, improving end-user adoption rate and minimized post-implementation support needs.Customized software solutions based on user feedback, achieving a 15% improvement in system performance and user satisfaction.Conducted rigorous gap analyses, systematically identifying areas for process improvement and providing data-backed recommendations that optimized operational efficiency.Championed a customer-centric approach by actively seeking and implementing feedback-driven changes, resulting in enhanced business direction and a significant boost in customer satisfaction.Maintained open and transparent communication with stakeholders throughout the implementation process, ensuring alignment with project objectives and customer expectations

• Assisted in carrying out eye examination for patients• Prepared patients’ examination schedule• Assisted in making and repairing eyeglasses

Aided in lab preparation and Making various solutions for labs.Made copies for active class work. Posted materials such as homeworks and annoucements to classes assigned to my supervisor.