Michael Cope Email & Phone Number

Bredebro, South Denmark, Dk

Managing ECCO Shoes' Centric PLM projects program, my expertise in agile and traditional methodologies plays a pivotal role in aligning IT capabilities with business needs. We're committed to delivering strategic, high-value solutions within constraints, upholding quality without compromise. Our efforts in integrating and upgrading Centric PLM, alongside process and functional enhancements, are testament to this dedication.Our team’s approach at ECCO Shoes is anchored in a deep understanding of customer success and process improvement, also reflecting my tenure as an IT Management Consultant and Onsite Engagement Manager at NNIT and Birlasoft Ltd. respectively. Collaborating with mixed Business and IT teams, we prioritize client objectives, fostering robust stakeholder and Vendor engagement to drive efficiency, continuous improvement and satisfaction. - Completed both Product Integration and substantial Upgrade projects for Centric PLM and Aras Innovator (PDM), working with a great Product Tech Team and our Business Stakeholders and Sponsors. I coordinated necessary involvement with our vendors and followed operational and Business User requirements under a Drive for continuous Improvement. - I also act as Scrum Master for Product Development Teams - assisting and coaching Product Owners and the Teams while working closely with our Agile Coaches.

Copenhagen, Capital Region Of Denmark, Dk

NNIT Management Consulting​Building the bridges between business and IT using agile and traditional methods to ensure the highest business value​We take full responsibility for our engagement thus focusing on delivery within time and budget, without compromising the quality​We, as always, have you and your organization´s business objectives and cases as our key priority.

Pune, Maharashtra, In

Taking Onsite Engagement, Delivery and Program Management roles - Successfully working together with prominent, Danish Customers, and accountable for the delivery quality from our several teams and Projects (Outsourcing/Onshore & Offshore models), while acting as initial SPOC for our customer stakeholders regarding matters of quality, escalation or business development opportunities. I am always striving to ensure we meet all expectations, continuously seeking to excel within the different technologies & projects.I truly embrace the day-to-day contact and involvement with our Customers, Stakeholders, and my Colleagues - interacting and communicating at all the levels required, closely supporting my customers and colleagues in their projects and throughout their successes and challenges, always identifying the possibilities to create value, while also thoroughly enjoying my own opportunities to make a difference for our customers in their IT & Digital Transformation journeys.

Vejle, Dk

Very interesting and demanding projects - Great Colleagues and important and critical platforms and solutions. I successfully performed and delivered within the scope of my responsibilities which included;System management.Supplier and External partner coordination and CommunicationSystems upgrades and RFC coordinationsProduct implementation and coordinationBesides the enjoyment and appreciation of working within such an important sector, with the knowledge that we are responsible for delivering to critical and life-saving systems, the opportunity to successfully deliver and implement new products in collaboration with extremely dedicated colleagues and vendors was a very valuable experience.I was personally involved with Upgrades and replacements for up to 900 Video Conferencing end points, also in testing and implementing the Cisco Jabber solution and for upgrading and administrating the Cisco CallManager - also for the needed integrations of Cisco Jabber and Mobile application

Fredericia, Dk

Covering for IT Architect & Product Owner role - I successfully delivered the needed focus, attention and results for my product area despite a very involved System Migration phase for Bankdata and at a time they had lost key resources to stress illnessI ensured the following important accomplishments;- Implemented the needed upgraded Zylinc versions (client, databases and servers) in preparation for the internal and customer platform migration from Domino Notes to Microsoft Exchange.- Worked very closely with main Notes2Outlook migration project and successful migrated the Zylinc products and Services

Brande, Dk

I took on the new role of Operations Support Responsible for BESTSELLER E-commerce.at a time where a split between Operations Support and Business Support was implemented.Obviously, a critical and complex period but I enjoyed immensely putting together a completely new team, seeing the rapid growth the team accomplished and I am still very proud of how quickly we made a difference. Real team work and dedication was the core of this success

Brande, Dk

A fantastic Global implementation project was extremely successfully delivered. I had the pleasure of leading this success with BESTSELLER's vision of replacing the traditional desk hard phone and PBX services with the then unfamiliar world of VoIP + Unified Communications and Collaboration that came with Microsoft Lync 2010. To succeed in this vision it needed a lot of successful interaction with the users...workshops, training sessions, Q&A sessions - then onsite support for all the offices and users as their turn for going live came. A wonderful experience on a truly global scale. A lot of great adventures, relationships and collaborations within both BESTSELLER and the external Vendors who assisted.

Brande, Dk

Joining BESTSELLER IT as System Developer I also very quickly took on the responsibility for Coordination and then ownership of a number of our outsourced projects.I had immediate success, together with developers from our Vendors, on reorganizing a business-critical function in Purchase and Logistics reporting, after changes in technology had disrupted and impacted this important area. This in turn led to a very personally fulfilling role within Project coordination for Warehouse development and outbound solutions where I was given the wonderful task of taking our new Agile approach to our main vendors in India - spending close to a month with the offshore teams, and seeing a remarkable change in both the way we worked together and the success that brought in completing a previously problematic project. I still count members of those teams as close friends and associates and take the experiences I gained forward with me in life.

I joined KHI-data straight out of Technical school in Denmark and after studying for a change of career.Starting with successfully building the company website - where we could take orders from our customers regarding needed services and replenishment of relevant materials - I quickly was introduced to all areas of the technical department and moved on to Technical Project Management and support - also leading the technical consultants in our remote and onsite support. I had the pleasure of leading our technical support for Denmarks first commercial MPLS network, in collaboration with TDC, and going out to all of our 100+ customer sites to ensure their successful implementation onto the network.Still enjoying designing web solutions I also built an online work management system which KHI-data happily adopted. It was a great and solid basis for my IT career - I met a lot of talented and dedicated people, travelled to most every part of Denmark and was given the freedom and trust to explore and find many solutions that benefited both my company and our customers.

Night Manager I was very fortunate to be able to continue in a very similar vein as at the Kensington Palace Hotel.After training, I was given a position as Night Manager at the Copenhagen SAS Radisson Airport Hotel where again I formed a new Night Team and enjoyed 2 very good and successful years in the hotel, finally leaving to move away from Copenhagen to Jutland after the birth of my daughter

Night Manager I had a very valuable and successful insight into one of the most customer-centric industries, with a hotel group that encouraged motivated people to succeed. Starting as a Night Receptionist I very quickly took first the auditing function and then the Night Manager position with this famous London Hotel.I was very sad to leave - only tempered by the new adventures that awaited me in DenmarkSome of the stand out accomplishments I took from this experience include;The hiring and building of a new night team.Becoming a Duty Manager for the hotel.Trusted with Overall responsibility for the hotel in the evenings.

Ba(Hons) International Hotel Management, Business Management Studies

It For 2-Kulturelle, It Studies