My ongoing mission is to help you overcome your problems and struggles regarding all real estate decisions by offering relevant and timely knowledge, collaboration and professionalism so you can enjoy the process and have a positive learning experience. This experience will help to earn your trust, ease your frustrations and fears and make a lifelong friendship along the way. I exist as your trusted partner that takes care of your real estate needs to create the dream and lifestyle you envision it to be.My mission guides me in achieving my vision of being the clear and acknowledged leader in the Ottawa real estate market in client/customer education, sales activity, community engagement and promotion, professional skills and innovation for my clients/customers. To follow my mission and achieve my vision I adhere to several core values and will always be committed to:• Being the best source of information and resources for my clients/customers• Imagining possibilities that will help you achieve your vision• Coming up with proven solutions for you and making them happen• Approaching every opportunity positively and being creative in solving your challenges• Participating actively in making our community a better place to live• Acting in the best interest of my clients/customers and my profession through my fiduciary duties based on professional standards, laws and regulations established by the Ottawa Real Estate Board and the Real Estate Council of Ontario, which are: Accounting for clients’/customers’ funds; Care by applying specialized skills and expertise; Confidentiality and Privacy protection of clients/customers personal information; Disclosure of information to my client to protect their personal interests in a negotiation; Undivided Loyalty in placing a client's interests above my own, and Obedience of all lawful requests that the client gives to me.

Conducted risk assessments to identify, evaluate, assess and monitor organizational-wide risks for the purposes of informing integrated business planning and priority-setting activities for the Agency.Prepared a proposal on establishing national alternative commercial border processing program that would provide accessible centralized commercial services at the Agency’s border crossings throughout Canada.Reviewing existing Agency policies to create business and operational requirements for implementing the Canada-United States cargo preclearance pilot initiative.Creating a cost recovery framework and policy as an approach for the Agency to recover its costs when operating the cargo preclearance pilot initiative.Developing a business process flow model to implement the Agency cargo preclearance initiative at United States Customs & Border Protection border crossings.

Developed and integrated a risk profile for the Ecosystems & Fisheries Management (EFM) Sector into the Department of Fisheries & Oceans' Corporate Risk Profile, Corporate Business Plan and the Report on Plans and Priorities.

I participated, planned and led various multi-disciplinary, inter/intra-departmental project teams to evaluate and review private-sector IT products and services toetermine compliance with federal legislation, IT policies and standards. I gained experience in managing and co-ordinating Privacy Impact Assessments (PIAs), along with developing privacy risk-mitigation strategies, for a series of Secure Channel and IT Shared- Services Organization (IT-SSO) common service projects. In an advisory capacity, I prepared and edited briefing materials, presentations, business cases and reports for senior officials on the privacy and security implications of establishing (GOL) and Secure Channel products, programs and services for general public use.

Contributed to the development, co-ordination and implementation of the TBS PIA Policy & Guidelines. Participated in consultations with departments and agencies on how to co-ordinate and implement the requirements of the PIA Policy and Guidelines into their GOL programs and services.

Acquired extensive knowledge on the provisions of the Access to Information and Privacy Acts (ATIP), policies and guidelines by examining court cases, legal opinions, Parliamentary proceedings and other information sources. Prepared and edited briefing notes and reports for senior officials on ATIP matters related to GOL content and information management policies of Treasury Board Secretariat (TBS).