Michaela Russell Email & Phone Number

Southampton, England, United Kingdom

Part of Princess UK Commercial Team. Assisting the planning of the commercial distribution strategy for Princess' cruise deployment. Researching and developing a coordinated campaign & revenue delivery strategy which is both customer focused & commercially successful. Managing inventory to achieve the best occupancy and overall revenue for our home port ship and the UK market.

England, United Kingdom

Holiday Inn Southampton Eastleigh M3 Junction 13

I am responsible that the Meeting, Conference and Events Department operates efficiently to maximum profitability. If you are looking to host an event in the area please do not hesitate to contact me.My Key Roles entail:Accepting business in accordance with the sales strategy from Smart Space and pricing policy of the hotel Implementing Strategies for maximum revenues using systems such as smartspaceProcessing all administration and communication in relation to events and conferences in line with the company standards, in order that each event will be successful and lead to a repeat bookingProviding in-house support and business services to residents and conference delegates Managing the office on a day-to-day basisDuty Manager shifts where required dependant on businessSelling conference rooms with and without bedrooms to maximize the revenue through good diary management. Working closely with customers to ensure their needs are met by the operational teamsBuilding client relationships to enable smooth business to business transactionsSupporting Hotel administrator in HR reporting and adminDesigning marketing strategies to ensure budgets are metEnsuring hotel collateral is on brand

Rhinefield House

Selling a Beautiful 4 star property for Weddings & Accommodation packagesA role closer to home turned up on a Monday-Friday basis Vs a 7 day rolling rota which suited my lifestyle to ensure a work / life balance. It also showed more Training and development opportunities.

Solent Hotel And Spa

Proud to work for the AA Hotel Group of the Year 2016/17.I am responsible that the Conference Department operates efficiently to maximum profitability and guest care.My Key Roles entail:•Accepting business in accordance with the sales strategy and pricing policy of the hotel •Processing all administration and communication in relation to events and conferences in line with the company standards, in order that each event will be successful and lead to a repeat booking•Providing in-house support and business services to residents and conference delegates • Managing the office on a day-to-day basis and deputise for the Conference Sales Manager when needed Selling conference rooms with and without bedrooms to maximize the revenue through good diary management. Working closely with customers to ensure their needs are met by the operational teamsPromoting the hotel on different Social Media platforms including Twitter, Facebook, Pinterest, Workplace and Instagram

Solent Hotel And Spa

Selling conference rooms with and without bedrooms to maximize the revenue through good diary management. Working closely with customers to ensure their needs are met by the operational teams

Fareham

Conference Vision is a conference venue finding and hotel booking agency , providing a free service to large enterprises and small to medium sized businesses.I took small to large Conference bookings as an Agent and managed several accounts.

Botley Park Hotel

Managing private and corporate accommodation bookings, tour groups and Golf/Spa break packages.Conducting Show rounds of the hotels facilities

Jurys Inn Southampton

Dealing with accommodation enquiries from corporate to leisure travellers.Upselling Park and Cruise packages

The Winchester Hotel

Trained in each department to Supervisor Level consisting of Conference and Events, Restaurant, Reservations, House Keeping and the Hotel Bar and Restaurant.Conducting Showrounds of the facilities for wedding/event enquiries.Duty Manager fire safety walk rounds, dealing with all feedback and being a good team member.Helping other departments if neccessary during the course of a single shift to help other team membersGoing to Newbury and Reading to assist with staff christmas parties so all staff could attend the christmas party

Ismm Level 3 In Sales And Marketing

Btec National Diploma, Catering And Hospitality Management

Gcse, Information Technology, B