Run client engagements from initiation to completion. Help develop engagement strategies with external stakeholders to build client relationships. Lead and develop cross-functional teams. Oversee projects to ensure deadlines and budgets are met.

SKILLS:· Excellent command of American English spelling and grammar· Extensive experience reading and writing in numerous disciplines (fiction, memoir, legal, primary scientific research journals)· Can adapt to any writing style or author's voice· Clear communicator· Honors precision in all forms· Flexible hours· Determined to do the job well and meet or exceed all client expectationsTo date, my largest job was proofing, editing and typesetting a memoir. This was a complex manuscript that used numerous primary documents (e.g., legal depositions and medical records) in addition to multiple narrative voices and typefaces. The finished book was well-reviewed by Kirkus Reviews, Foreword Reviews, Indie Reader, and individual customers, and is currently for sale on Amazon (an excerpt is included here).

TECHNICAL:· On-site repair and preventative maintenance of personal computers and related peripherals.· Evaluate technical issues, address customer concerns, troubleshoot problems in an efficient and courteous manner.· Build custom computers to best serve customer needs.· Network maintenance and troubleshooting.CREATIVE:· Work one-on-one with clients on graphic design and branding to create corporate identities and marks.· Websites, flyers, business cards, ads, brochures & other print articles, trade show materials.· Electronic retouching/editing/cropping of photography and illustrations, web site photo formatting, animated gif banner ads, and any other graphics as needed.· Search Engine Optimization using proper coding (meta information and code standards), and integration of social tools like Facebook and Twitter.· Administration and maintenance of client web sites.

Liaised between QA and executive teams to meet client expectations. Responsible for overseeing concurrent projects and project teams to meet budgets, scope, and timelines, and ensure deliverables met quality assurance standards. Bridged communications between clients and technical staff. Collaborated across the organization to manage project resources, onboard new clients, create and improve policies and procedures. Supervised staff and participated in new hire selection. Provided training and development opportunities to up-skill team members.

Developed and applied testing processes for new and existing products to meet client needs. Reviewed client requirements, specifications and technical design documents to provide feedback. Executed detailed and structured test plans, cases and reports. Prioritized, planned and coordinated testing activities to ensure that all objectives were met and solutions worked as expected with internal and external systems. Communicated with clients, developers and other stakeholders. Supervised QA analysts and provided training and skill development.

Ran "edu-tainment" channel that focused on adults with autism. Also covered topics such as mental illness, hidden disabilities, and societal & cultural norms.TECHNICAL:· YouTube Partner.· Wrote scripts, shot, edited & uploaded HD videos.· Multiple application packages (PhotoShop, Final Cut Pro, etc.).· Consistently met tight deadlines.CREATIVE:· Creative Director.· Generated original video content including sound design & music.· Maintained standards consistent with brand.· Copywriting & proofing.· Social media marketing.

Co-founded independent music label Prolusion Records. Released and promoted original compositions by Chicago-based electronic music act National Wrecking Company, as well as other promotional merchandise. Co-arranged and performed live shows with other band members. Continue to collaborate from time to time on various projects.

Off The Map provided me with many opportunities for interesting audio production work, chiefly composing music, underscoring and sound design for video blogs and documentaries.

Worked in malaria research lab with other technicians, post-doctoral fellows and undergraduate interns. · Utilized aseptic technique and followed strict laboratory procedures. · Maintained microbial and bacterial cultures. · Transformed bacteria with constructed plasmids. · Performed various molecular processes, including collection and purification (e.g. phenol extraction of DNA), as well as preparations from pre-assembled kits (e.g. Qiagen maxiprep). · Genetic fractionation using agarose gels.· Southern and northern blotting.· Scanning electron, transmission electron, confocal, and fluorescent microscopy.· Radioactive labeling of protein inhibitors.· Design of DNA primers (bioinformatics) for PCR.· Maintained & calibrated laboratory equipment, facilities and supplies.· Also performed regular computer maintenance and advisement for lab & its personnel.