Michael A. Shepard Email & Phone Number

Greater San Diego Area

San Diego, California/ Hsm-41

Led team of 8 personnel in the receipt, processing, and stowage of over 3,500 aircraft maintenance and repair parts valued at $4.2M. Developed and enacted improvements related to part locations, inventory processing, and customer service; successfully decreased customer wait time by 30%, shaving off 10 minutes per transaction. Provide training to new and existing personnel, focusing on proper customer service actions, inventory control, and audit best practices; team consistently… Show more Led team of 8 personnel in the receipt, processing, and stowage of over 3,500 aircraft maintenance and repair parts valued at $4.2M. Developed and enacted improvements related to part locations, inventory processing, and customer service; successfully decreased customer wait time by 30%, shaving off 10 minutes per transaction. Provide training to new and existing personnel, focusing on proper customer service actions, inventory control, and audit best practices; team consistently receives efficiency scores >98% during Supply Management inspections. Show less

Us Navy/ Uss Spruance Ddg-111

U.S. NAVY, USS Spruance DDG-111, San Diego, CA 2015 – 2016Led team of 9 personnel in receiving, processing, and storing $6.5M worth of repair and maintenance parts and hazardous material aboard active guided missile destroyer. Maintained inventories of 4 storerooms, delegating separate tracking and recording activities to individual personnel, while conducting random, unannounced inventory audits; improved team efficiency, greatly reducing customer wait time metrics and increasing… Show more U.S. NAVY, USS Spruance DDG-111, San Diego, CA 2015 – 2016Led team of 9 personnel in receiving, processing, and storing $6.5M worth of repair and maintenance parts and hazardous material aboard active guided missile destroyer. Maintained inventories of 4 storerooms, delegating separate tracking and recording activities to individual personnel, while conducting random, unannounced inventory audits; improved team efficiency, greatly reducing customer wait time metrics and increasing inventory accuracy. Spearheaded shipboard post office operations, leading the receiving and dispatching of 85,000 lbs. of mail weekly; developed and utilized reports to track incoming and outgoing weight totals, financial activities, and delivery accuracy. Maintained high levels of performance, conducted frequent audits of inventory and customer experience; team received a 94% score on Supply Management inspection and 96% score during Material Readiness inspection. Show less

British Indian Ocean Territory

Managed USPS military post office with 10 personnel providing postal services to 4,000 individuals, directed processing of 1.2 million pounds of mail, and responsible for $2.2M in revenue. Implemented new portable conveyor system within warehouse, reduced frequent handling of heavy mailbags and manual relocation of parcels; reduced instances of repetitive strain injuries, and improved accuracy of packages placement and tracking. Led regular staff training sessions and conducted… Show more Managed USPS military post office with 10 personnel providing postal services to 4,000 individuals, directed processing of 1.2 million pounds of mail, and responsible for $2.2M in revenue. Implemented new portable conveyor system within warehouse, reduced frequent handling of heavy mailbags and manual relocation of parcels; reduced instances of repetitive strain injuries, and improved accuracy of packages placement and tracking. Led regular staff training sessions and conducted weekly mock audits; teamed earned rank of "excellent" during the 2015 and 2016 Postal Assessment inspection. Show less

Us Navy/ Uss De Wert Ffg-45

Responsible for managing $7M annual budget for repair, consumable, and credit card purchases, led accounting actions, reviewing budgets weekly, and partnering with leadership to review spending, forecast expenditures, and reconcile budget; consistently received zero discrepancies and issues on submitted financial reports.Prepared spending plans for upcoming events, collected inputs and requisitions from other departments, and assigned expenses to proper teams; prepared spending reports… Show more Responsible for managing $7M annual budget for repair, consumable, and credit card purchases, led accounting actions, reviewing budgets weekly, and partnering with leadership to review spending, forecast expenditures, and reconcile budget; consistently received zero discrepancies and issues on submitted financial reports.Prepared spending plans for upcoming events, collected inputs and requisitions from other departments, and assigned expenses to proper teams; prepared spending reports for quarterly and fiscal year closeouts, enabled more accurate forecasting of future spending. Show less

Fort Mccoy, Wisconsin/ Nmcb Two Five

Developed and led training for 170 U.S. Naval Reserve personnel, sessions focused on supply requisition functions, inventory control, perishable supply management, and security of sensitive and confidential items. Managed $400,000 personnel travel budget, responsible for processing travel vouchers and setting up lodging and logistics; maintained accurate budget that enabled efficient, on time, and on budget travel of all personnel. Successfully coordinated travel and lodging for… Show more Developed and led training for 170 U.S. Naval Reserve personnel, sessions focused on supply requisition functions, inventory control, perishable supply management, and security of sensitive and confidential items. Managed $400,000 personnel travel budget, responsible for processing travel vouchers and setting up lodging and logistics; maintained accurate budget that enabled efficient, on time, and on budget travel of all personnel. Successfully coordinated travel and lodging for 340 personnel on 48 hours’ notice in emergency preparation for deployment to Haiti for earthquake relief. Show less

Fleet Mail Center/ Yokohama, Japan

Directed and coordinated operational, management, and supportive services of the largest postal facility in the Navy; supervised processing of incoming and outgoing mail, parcel routing, and scheduling of 75 personnel. Prepared summary reports of post office activities, measuring mail transit time, carrier’s metrics, routing information, individual ship schedules, fuel and transport costs, and incoming and outgoing mail volume. Earned "Outstanding" grade on 2007 and 2008 Postal… Show more Directed and coordinated operational, management, and supportive services of the largest postal facility in the Navy; supervised processing of incoming and outgoing mail, parcel routing, and scheduling of 75 personnel. Prepared summary reports of post office activities, measuring mail transit time, carrier’s metrics, routing information, individual ship schedules, fuel and transport costs, and incoming and outgoing mail volume. Earned "Outstanding" grade on 2007 and 2008 Postal Assessment inspections. Show less

Virginia Beach, Virginia/Uss Oak Hill Lsd-51

Atsugi, Japan/Naf Atsugi

Sasebo, Japan/Uss Belleau Wood Lha-3

Education record

Associate'S Degree, Logistics, Materials, And Supply Chain Management

Certificate Of Completion, Simplified Acquisition Procedures (Con 237)

Certificate Of Completion, Dod Government Purchase Card (Clg 001)

Certificate Of Completion Of Apprenticeship, Computer Operation

Certificate Of Completion Of Apprenticeship, Post Office Clerk (Government Service)

Certificate Of Completion Of Apprenticeship, Office Manager/Administrative Services

Education record