Michael A. Tuno is a President at ARMD Resource Group. He possess expertise in leadership, customer satisfaction, training, sales, new business development and 45 more skills. Colleagues describe him as "The Impact Group has had the pleasure of a great professional and personal relationship with Michael Tuno and his staff at World Class Dealer Services since 2008 as a preferred technology partner. Michael and his team are some of the very best in the general agency business. Their attention to detail and the breadth and depth of knowledge they bring to retail automotive sales, F&I, and legal compliance is second to none. In addition, Michael's keen ability to assess the needs of WCDS dealer clients allows his team to transform that knowledge into sustainable profitability. Michael's eye is constantly focused on the future of our evolving business, and his acute understanding of the potential implications for of the auto industry put WCDS head and shoulders above other providers. I believe I speak for the entire staff of The Impact Group as we fully endorse World Class Dealer Services in all that they do. Garrett Thorpe The Impact Group, Inc." and "Without reservation, I'm pleased to recommend Michael Tuno. I have worked with Michael for a number of years and can attest that his experience and knowledge would be a real asset to any prospective client of business partner. His passion and personal integrity combined with a straight-forward approach to the business makes him truly "world class"."