Michael Austin Email & Phone Number

Kirkland, Wa, Us

Bellevue, Washington, Us

Greenwood Village, Co, Us

North Billerica, Ma, Us

Specialized in Domo implementation and re-implementation, tasked with the modernization of a 1,500-user Domo instance for our client. Key responsibilities included: Streamlining and enhancing legacy ELT dataflows, transforming former non-technical user-written ELTs (using Magic ETL) into Redshift. Rationalizing redundant ELT processes, resulting in cost reduction for the client, encompassing data storage, data refresh rates, and data query volume. Accelerating client's dashboard load times through the identification and optimization of processes and calculated fields causing query and render delays. These optimizations involved relocating them to preprocessing stages or integrating them directly within the ELT dataflows.

Kirkland, Washington, Us

Responsible for modernizing client reporting from Excel spreadsheets to a series of integrated, interactive, and actionable dashboards in PowerBI.o Designed and implemented Snowflake data marts to consolidate client information from multiple disparate source systems, enabling seamless system migrations for the current and future client teams.o Established a data table history procedure utilizing Snowflake streams, which helped the client maintain historical tables of slowly changing dimensions at a significantly reduced processing cost.o Extended the depth of client's understanding of user behavior by introducing new metrics to gauge user engagement, retention, and migration risk.o Developed algorithms to identify users most likely to be impacted by system migrations, enabling change management teams to increase user engagement and satisfaction.

Bellevue, Washington, Us

Designed and established QuintEvents’ BI and Analytics platform (Domo), implementing actional dashboards across executive, sales, operations, and marketing.Integrated client data from 10 distinct data platforms (including Salesforce, Outreach, and Google Analytics), using more than 150 regularly scheduled API data imports, processed at least daily through over 100 ELT dataflows into 200 data tables with 150 million records, producing 36 dashboards and over 900 visualizations to monitor and analyze all facets of QuintEvents’ business.Manage QuintEvent’s Domo instance as MajorDomo and data steward, ensuring quality, security, and management of data within the Domo environment and maintaining reporting and visualization standards.

Florence, Al, Us

Responsible for integrating data from nine subsidiaries into a centralized data warehouse and reporting platform.Constructed over 60 ELT dataflows incorporating over 110 separate API and database inputs from 9 different business subsidiaries, producing 125 data tables, powering 62 dashboards and 300 visualization cards. Created a comprehensive Variable Cost Dashboard to measure current costs and changes in variable costs for 9 subsidiary brandsMigrated daily and monthly sales reporting for 3 subsidiary companies away from manually generated Excel spreadsheets to automatically updated online dashboards accessible by email, online, and mobile devices.Designed an end-to-end Sales Pipeline Analysis dashboard for a recently acquired subsidiary to enable executives to comprehensively understand and improve marketing, lead generation, and customer purchasing propensity.

Seattle, Wa, Us

Responsible for the development, design, implementation, and performance tuning of the ReachNow’s data warehouse (Redshift), data marts, and business intelligence reporting environments (Tableau). Works directly with the Senior Data Engineer to profile existing and new data sources, set ETL requirements and conduct ELT where needed to maintain optimized and highly scalable data tables.Perform exploratory data analysis to identify new data metrics and insights. Coordinate training for Tableau users and lead enablement of self-service BI solutions using Tableau Desktop and Tableau Server.

Platform and data visualization consultant for a Seattle-area stealth startup. Assisted in the development of user interface and data visualization capabilities to maximize user efficiency and data accessibility for a SaaS data analytics platform.

Seattle, Washington, Us

Develop, implement, and lead all structured and unstructured analytics programs related to sales, customer success, marketing, and executive decision-making.Develop and maintain production-level databases and visualizations enabling users and customers to understand and identify at-risk and healthy opportunities, customers, subscriptions, and users. Own the selection of and administrative/operational management of Outreach's Business Intelligence and Analytics platforms (Tableau and Domo).Assess potential leading indicators of opportunity loss and subscription churn, and develop predictive models to identify opportunity risks, renewal risks, and up-sell/cross-sell opportunities before SaaS opportunities are lost and before SaaS subscriptions enter the renewal stage of the customer lifecycle.Perform ad-hoc deep dive analysis into individual customer behavior in support of CSM, sales, marketing, and executive functions.

• Leads the core Revenue Analytics team, coordinating and directing the Revenue Analytics team’s effort towards new customer implementations and ongoing professional services support.• Initiated, developed and employed a streamlined business and data requirements gathering and documentation process to guide the implementation of customers’ data sources into the Scout analytic dashboard, reducing the standard customer implementation timeline from 3-6 months to 1-3 months.• Works directly with executive and business stakeholders to increase revenue by identifying customer needs, and translating business requirements and technical requirements into functional solutions in the Scout™ dashboard. • Develops pricing analysis methodologies to help customers understand their pricing models, and manages the implementation and success of revenue and customer success analysis across multiple customer datasets. • Regularly monitors customer data for anomalous and unusual activity or trends, performs ad-hoc analysis of customer data using SQL Server lookups, and develops custom reporting solutions, enabling clients to manage their revenue targets, determine the impact of potential revenue models, and measure strategic campaign success.• Identifies and analyzes each client’s unique data streams to identify which usage metrics provide the greatest value as Bayesian indicators of subscription renewal and subscription churn.

Seattle, Wa, Us

Emphasis on development of forecasting and predictive analytic models, internal and external data discovery, and decision support analytics. Analytic outputs include discovery and analysis of potential markets, market penetration, and growth potential within existing markets. Member-focused research outputs include purchasing & traffic trends, customer review and response to existing, new, & test products, and product returns trends, in order to provide members with access to the best product selection.

Washington, Dc, Us

Senior analytic methodologist tasked to develop and codify social science-based methods of intelligence analysis for military operations, to include: elite analysis, organizational & underground network analysis, infrastructure & capacity analysis, economic and fiscal analysis, threat finance analysis, and performance analysis. Methods developed are being utilized as the tradecraft standard for Marine Corps Intelligence Specialists operating in COIN, conventional, and hybrid warfare environments.

Washington, Dc, Us

Transformed a 10-person team previously focused solely on tribal and political concerns into a disciplined analytic cell providing compelling and relevant analysis to support economic development, rule of law, restoration of essential services & infrastructure capacity, governance, and tribal dynamics in Western Iraq.• Refined internal working procedures, using Kaizan-DMAIC methods and Scrum product development methods, increasing team production output by 200% without increasing team work hours and reducing product rejection to less than 1.2%.• Managed the production of over five-hundred request-for-information (RFI) responses and over 300 analytic assessments over six months.• Conducted daily updates and served as informal advisor to the Multinational Force-West’s Deputy Commanding General for Governance and Economic Development.• Acted as primary liaison to external government and private organizations, developing a supportive pool of sixty-four analysts and Subject Matter Experts who regularly contributed to EPIC products at no cost.

Washington, Dc, Us

Intelligence Chief and Acting Officer-in-Charge (Mar-Oct 2007) for a reserve intelligence production team. Responsible for the training, management, and accountability of an independently located 7-man team. Responsible for production and editing of the MCIA El Salvador Country Handbook (2007 draft).

Us

Chief instructor for new/continuing Analytic Methodologists in the Marine Corps Intelligence Enterprise; adviser to the CMEIK director and Headquarters Marine Corps Intelligence Department on the development and tactical application of social sciences within Marine Corps Intelligence; chief facilitative mentor for analysts at Marine Corps Intelligence Activity and the Marine Corps Intelligence Enterprise applying social science theories and models in intelligence production.• Lead the development, refinement, and life cycle assessment of new and existing structured analytic methods for use by intelligence analysts throughout the Marine Corps Intelligence Enterprise.• Develop and execute targeted mission-specific, applied intelligence tradecraft classes and mentoring. Improve mission-specific, applied intelligence tradecraft methods, techniques, tools, and instruction in order to foster a structured process of analysis across all spectrums of warfare.• Conduct on-site reviews and mentorship of intelligence methods to improve the process, rigor, and transparency of products developed by Marine Corps Intelligence Specialists and Intelligence Officers.• Coordinate with international partners to share intelligence tradecraft methods and related efforts.• Subject Matter Expert on the application of structured techniques of intelligence analysis.• Subject Matter Expert on the application of social science-based theories and models of organizational and individual behavior to military intelligence.

Washington, Dc, Us

Solely responsible for the development and subsequent analysis of an extensive database detailing employment patterns, technical fingerprints, and weapon characteristics of over 2000 Improvised Explosive Devises and other EOD events in Western Iraq. Matured the developmental concept of the Weapons Intelligence Team, which is responsible for intermediate-level analysis of major weapons finds or events.

Cell And Molecular Biology

Education record