Solution expert for Digital Supply Chain, SAP IBP (Integrated Business Planning): S&OP, Demand, Inventory, Response & Supply, Control Tower, MRO

Accomplishments - Transformed all Customer Service roles from individual task operators to account owners that provided each team member with accountability and ownership of each customers' success. - Implemented Customer Service operational processes, reporting tools, and KPIs from the ground up that gave first time visibility into the department's performance. - Continued to manage Supply Chain Team.

Accomplishments - Implemented replenishment strategy managing an average of $4 million of inventory across 600 SKUs of oil related products and promotional items. - Oversaw and project managed the moving of warehouses with a new partner and location across the country. - Contributed a 5% margin to the bottom line by reducing import expenses through route optimization and HTS code strategy. - Implemented new forecasting tool and process, SAP IBP, for my region.

Accomplishments - Implemented forecasting collaboration process with several in-country teams such as Canada, Mexico, and Chile, increasing forecast accuracy, thus decreasing operating and inventory costs. - Created data visualization tools via excel to quickly identify and plot inventory, POS, and customer order trends, allowing for data-driven decisions.

Accomplishments - Served as the business analyst for an SAP feature expansion project. Gathered requirements, created testing scenarios, executed UAT, and trained over 10 end-users on the final solution. - Spearheaded truck-space maximization project resulting in higher truckload capacities, decreasing the company's cost-per-gallon-shipped metric.

Accomplishments - Reconciled the transportation department's intra-company budget against actual spending on a monthly basis, providing detailed analysis and recommendations for upper management. - Created rate analyses via Excel spreadsheets for middle management in order to compare potential transportation carriers against the company's contracted providers.

Accomplishments - Applied statistical sampling to overhaul on-time delivery verification process in over 10 distribution centers reducing required time resources needed for over 15 team members. - Designed the initial business-to-consumer facility layout that decreased walking distance for the operator by 33%, increasing order fulfillment speed by 20%.