Michael A Valles Email & Phone Number

Dripping Springs, Texas, United States

● Organized daily mail loads by type and priority, improving delivery efficiency and reducing route times by 10%.● Maintained accountability for sensitive and high-value items, ensuring secure handling and delivery of confidential documents and packages.● Navigated multiple rural routes with precision, utilizing GPS tools and physical maps to ensure accurate and efficient deliveries.

* Maintained 100% compliance with HIPAA regulations while managing sensitive patient financial information, ensuring the protection of confidential data.* Communicated complex billing processes to patients and internal teams, simplifying technical details and enhancing customer satisfaction through clear, effective communication.* Utilized multiple software platforms for data entry and financial record management, ensuring efficient and accurate handling of large volumes of information. Demonstrating strong problem-solving skills.

* Managed inventory and ensured accurate stocking of supplies, demonstrating organizational skills and attention to detail critical for IT asset management.* Prioritized and completed multiple tasks under pressure, such as delivering meals and assisting residents, showcasing strong time management and multitasking abilities applicable to IT support roles.* Provided direct care to residents, including feeding and bathing, which honed interpersonal skills and customer service experience relevant to IT, where clear communication and user support are essential.

Professional Cyber Security Certification, Cyber Security

Bachelor Of Applied Science - Basc, Health Services/Allied Health/Health Sciences, General, Human Resources And Business, Gpa 3.8

Activities and Societies: A & B, Online Student

Associate Of Science - As, General Studies, Gpa 3.8

Activities and Societies: Online Student

Undergrade, Technical Mangement, B

Online Student

Certificate, Business Administration And Management, General, B

Activities and Societies: Martial ArtsBusiness Administration

Higher National Diploma, Accounting And Computer Science, Gpa 4.0

Activities and Societies: Student Council Treasurer