Michaela Reid Email & Phone Number

Reston, Va, Us

Reston, Va, Us

♦ Oversees fabrication and assembly, quality assurance, logistics, inventory, service desk, dispatch, and data analytics functions within the program. Includes 40+ employees plus two subcontracting companies.♦ Drives continuous process improvement by identifying areas for improvement and working with managers to come up with solutions for them to implement with their teams.♦ Communicating with internal and external stakeholders on progress made by teams and any new processes to be followed. ♦ Ensures that all deliverables meet deadlines, and that customer service is at its highest quality.♦ Manages additional projects as needed to support overall program needs.

Reston, Va, Us

♦ Created a data analytics team of six members from the ground up, onboarded the team, organized project work, and provided guidance on all of their work. ♦ Provided analysis on several key issues and developed systems to report regularly on progress. ♦ Took on monthly performance reporting, automated the process which allowed for deeper analysis on why we were hitting or not hitting objectives.♦ Developed a daily dashboard to give insights into areas that need attention for the day.♦ Facilitated regularly scheduled meetings to review O&M tickets that needed attention.♦ Provided leadership and technical abilities to move reporting off Excel and onto PowerBI

Reston, Va, Us

♦ Conducted an alternatives analysis on data analytics tools to be utilized by project team. ♦ Facilitated all scrum agile ceremonies for three different IT projects.♦ Developed requirements documentation standards for new projects.♦ Coordinated and reported work progress to both internal and external stakeholders.♦ Developed and documented new project processes. ♦ Facilitated software deployment to sites across the country; engaging both the site officers and project team to ensure everything was coordinated.

Project Management♦ Managed agile development for department information/knowledge management system ♦ Collaborated and engaged with internal and external stakeholders at all levels to achieve planned objectives.♦ Directed overseas development team to accomplish goals within the development timeline.♦ Led data migration project: oversaw a diverse team (including volunteers), coordinated with all business units, and trained department on new system structure.Business Analysis / User Management♦ Elicited and translated business requirements for development ♦ Provides consultation on best practices and potential solutions to fit the business needs♦ Tested system against requirements to ensure quality and adherence to business needs♦ Trained end users, online or in person. Developed guidance documentation on the system. Data Analytics and Visualization♦ Defined and clarified department metrics so that the metrics can be measured and reported on to improve department efficiency and effectiveness. Troubleshoots any issues with reporting. ♦ Created dashboards for visualization of metric information and easy access.

Lead business analyst on an IT international project, which includes reviewing all requirements that go to developers and also leading the user acceptance testing of the requirements before the release is pushed into productionFunctions as the link between IT and functional business partners to gather, analyze, document, and validate the project and product needsDevelops business requirements and documentation of business scenarios to help the business articulate their needsPossesses strong business development skills and able to build relationships with business customers/stakeholdersAs product subject matter expert, troubleshoots system as needed, answers questions as to how something should function, and helps determine creative ways to have existing functionality work for one off needs.Facilitates requirements prioritization with the business unit and supports Project Manager as needed, including vendor management when neededAbility to collaborate and engage internal and external stakeholders at all levels to achieve planned objectives.Provides training as needed to the end users either online or in person. Also helps develop guidance documentation on how to use the system

Washington, Dc, Us

Promoted to conceptualize, author, and execute strategic assessment reports by analyzing data, creating methods for engagement, and setting business goals with specific outcomes and metrics. Spearheaded organization-wide diversity and cultural awareness initiatives by analyzing recruitment needs and engaging employee focus groups. Introduced activities to boost employee engagement.— Crafted strategic steps to develop a plan to achieve an increase in under-represented groups of employees.— Developed a real estate proposal that surveyed input from several departments and combined data into a cohesive final report for senior executive leadership at national headquarters.

Washington, Dc, Us

— Served as a key communicator to the board of directors, helping with board management and providing board committee support.— Supervised and mentored two staff members, who successfully enhanced the expense coding system, increased financial projection accuracy, improved volunteer satisfaction and retention at the reception desk, and improved the efficiency of the administration of the AmeriCorps program.— Created and fostered strong working relationships with top-level volunteers, high-wealth individuals, and community leaders. Also improved relations with the California Emergency Management Agency.

Washington, Dc, Us

Planned crisis and risk communication trainings in partnership with the Center for Disease Control and the University of California, Berkeley. Organized annual preparedness conference for the public, private, and nonprofit sectors, with 160+ attendees. — Produced six H1N1 webinars for clinicians and business, reaching audiences greater than 100 people per event and increasing awareness and preparedness activities for all participants. — Administered preparedness grant of $360K that reached 22,000+ people in California within one month. Also coordinated the translation of key documents into nine different languages and collaborated with web designer for strategic placement on website.— Managed the successful redesign of the website and utilized the content management system to ensure weekly updates of content.

Interviewed and observed employees to determine company work-flow processes. Analyzed potential improvement opportunities and compared processes to industry best practices. Wrote and presented findings to client, including potential ways to improve operations. — Developed and presented vital plans that drastically improved daily operations, staff productivity, and process efficiency for clients.— Forged strong working relationships with clients that led to return and referral business.

Us

Researched potential scientific investments by performing literature, patent, and database searches. Reviewed analysts’ reports and product and industry research. Wrote summaries and recommendations based on research. Performed financial modeling analysis and summarized financial results and implications for firm’s managing directors, partners, and principals. — Determined and provided cost-effective solutions for the firm’s resource needs.— Developed a tracking system for the firm’s most valuable research and resources.

Oversaw day-to-day operations by supervising pre-clinical trials, managing budget and expenses, and coordinating with foreign facilities to ensure shipment of time-sensitive material. Managed office headquarters by maintaining all critical paperwork, interacting with patent attorneys, working on key contracts, and corresponding with consultants. Presented to investors by reviewing ongoing projects and overall financial status. — Co-wrote white papers by gathering information from academic and professional journals and conferences. — Determined accurate market potential for products by analyzing existing products and current patient populations.

• Managed quality assurance in clinical trials, ensuring accurate data reporting and optimal operational efficiency. Validated trial documentation before start of trials and developed archiving system to maintain trial documentation both on-site and off-site.— Developed the company’s quality assurance department by managing the standard operating procedures and evaluating the procedures by conducting audits and reporting any findings to the chief operating officer.— Trained incoming project assistants and project managers, documenting training along the way.

Master'S Degree, Public Administration

Bachelor'S Degree, Biological Sciences

Bachelor Of Science - Bs, Data Management/Data Analytics