Mike Alexander Email & Phone Number

Melbourne, FL, US

Melbourne, Florida, US

• Managed the Solution Architecture, Enterprise Architecture, Software Delivery, Site Reliability Engineering and Production Support teams - responsible for Medi-Share product lines
• Developed Portfolio Management & Governance processes and tooling in cooperation with our EPMO - optimizing organizational strategic planning, capacity forecasting, budgeting, and cost
• Led the shift toward a Service-Oriented Architecture (SOA) - continually published detailed roadmap updates to align strategy, vision, new product development, release planning, regulatory needs, and technology needs
• Launched several new customer and enterprise applications - improving user experience for over 400,000 members, and reducing call center volumes by over 30%
• Oversaw the implementation and improvement of Salesforce CRM solutions - optimizing the sales pipeline for internal and external agents, and streamlining application process to reduce intake time by >60%
• Consolidated development approaches and CI/CD pipelines - enabling 4x improvement in delivery throughput, and substantial improvements in application security practicesOverhauled tech debt with legacy platforms.

Melbourne, FL, US

• Managed the Product Management, Professional Services, User Experience (UX) Design, Web Application Development, and Mobile Application Development teams - responsible for SD Pro, SD Scheduler, SD FlightLogs /.
• Developed 5-year strategy for SaaS product lines targeted at business aviation market - developed detailed roadmap and execution plans, to meet sales targets
• Successfully completed the commercial launch of several new web and mobile applications, and sunset legacy applications after migrating and improving functionality on a new platform
• Led harmonization efforts across multiple sites, following acquisition of a competing software development business
• Consolidated and streamlined Mobile Application landscape and setup a new cross-platform framework for simplified maintenance and deployment
• Led the selection, acquisition, and implementation of several new technologies (user authentication, ETL data ingestion and transformation, data visualization, and dynamic report generation) within the product platform.

Melbourne, FL, US

Chicago, IL, US

• Oversaw the Digital Solutions Technology organization, responsible for designing and delivering digital solutions that make locomotives, trains, transportation networks, and logistics planning/management systems.
• Enabled the integration, growth, and success of a large global Technology team (>1,000 architects, systems engineers, software developers, hardware & network designers, data analysts, program and operations leaders).
• Introduced Lean/Agile development practices into Engineering/IT organization, and was directly responsible for the initiation of the Scaled Agile Framework (SAFe) Transformation – including revolution of four (4).
• Developed a modern, business-wide Strategic Planning and Operations Execution Framework that brings agility across all areas of the enterprise and integrates Financial Planning, Engineering Execution and Project.
• Established PMO and led roll-out of new CA PPM (Project & Portfolio Management) & CA Agile Central (Rally) systems – replacing existing Primavera P6 solution; from fuzzy-concept to go-live in a period of 6 months, with.
• Led a team to improve and integrate the entire development toolchain (including Application Lifecycle Management [ALM] to Continuous Integration & Continuous Delivery [CI/CD] pipeline) to enable DevOps capabilities.

Chicago, IL, US

• Led the GE Transportation Train Performance (Cab Electronics) Engineering team, consisting of over 250 globally-distributed engineers - delivering products and solutions for efficient railway operations, including.
• Responsible for overseeing all aspects of Engineering, including R&D, bids/proposals, engineering project management and execution, and project delivery
• Execute a backlog of projects consisting of over 40 concurrent development and requisition programs
• Oversee engineering growth objectives, to help the business achieve 21% YoY growth in Revenues, and 23% in YoY growth of Operating Margins
• Led organization through restructuring, into a Product Line focused organization, and established new local and remote leadership teams, structured for improved operational execution
• Increased global footprint of Engineering Organization, accelerating growth of regional development centers in India, and developed key outside service partnerships

Genova, Italy, IT

• Led project and system engineering efforts on $100M prime contract for design, installation and integration of the Southeastern Pennsylvania Transportation Authority (SEPTA) Positive Train Control (PTC) system
• Managed all technical aspects of the project, including sub-contractor selection and management, internal product development and delivery, and external customer interfaces, to ensure delivery of an inter-operable.

Genova, Italy, IT

• Developed lifecycle management strategies for North American Wayside and Carborne electronics, and developed obsolescence management and development strategies for diverse range of product lines - pursuing the optimal.
• Co-developed new global system platform architecture for automated, driver-less freight railway systems (AutoHaul), and led efforts to define product and system requirements in conjunction with engineering teams.
• Led bid and proposal technical team efforts for large-scale railway and mass-transit projects, helping the company to land multiple >$100M contracts within North American and Australian markets
• Responsible for definition and management of new global Product & Portfolio Management (PPM) system / governance model
• Led market analysis and business case development activities with marketing, engineering, manufacturing, and other key functions to provide the economic evaluation for new potential product development opportunities
• Developed gap analyses of product portfolio and defined a future strategy for development and integration

Genova, Italy, IT

• Led the design, development and new product introduction (NPI) efforts of hardware, software and mechanical products related to the North American Positive Train Control (PTC) market
• Coordinated inter-operable requirements gathering and requirements management efforts for Wayside Interface Unit (WIU) specific to major North American Class 1 railroad customers – UP, CSX, NS and BNSF
• Managed the schedules and budgets within Primavera P6 and SAP for multi-year new product development efforts
• Ensured compliance with industry regulatory standards and federal mandates
• Managed multinational Development and Verification & Validation teams to ensure successful release of new product platforms, with a matrix-organizational staff consisting employees and contractors in multiple global.

Genova, Italy, IT

• Managed the corporate Quality Assurance (QA) department - directly responsible for overseeing entire corporate staff of Quality Assurance engineers, as well as acting as the company’s quality management representative
• Generated and maintained corporate policies, standards and guidelines, and procedures, and assisted in development of new corporate product development lifecycle ensuring compliance with ISO-9001, CENELEC and CMMI L3.
• Coordinated corporate quality management objectives and metrics development among the various corporate departments, including Project Management, Product Development, Manufacturing and Supply Chain Management.
• Responsible for managing the schedules and budgets of the quality assurance staff, in relation to duties assigned for performing QA tasks, monitoring compliance to procedures and to customer requirements, and enforcing.

Developed PC-Based Automotive Diagnostic applications using Microsoft VB6.0, VB.NET, and C#.NET and SQL, for a small, nimble start-up focused on developing solutions for the aftermarket automotive diagnostics market.

Mba, Marketing & Operations Management

B.S., Electrical Engineering

Associate Of Arts - Aa, Theology/Theological Studies