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Customer engagement technology transformation leader passionate about improving the customer experience of HCPs and patients across life sciences (pharma, generics, and med devices)Over 12 years' experience in managing large (100+) teams in complex stakeholder landscapes to deliver international multi-vendor technology projects using Agile.Deep know-how in project management, life sciences process & business design, and integrating Salesforce-based technologies within the life sciences business architecture and capability landscape.
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PartnerDeloitte SwitzerlandZurich, Switzerland
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DirectorDeloitte Switzerland Aug 2010 - PresentSelect project experience - global CRM, Order Management, Contract Management, and Marketing Cloud implementation of Salesforce-Conga(Apttus)-Pitcher for a world-leading generics manufacturer based in Basel, Dublin, and Munich- global implementation of CRM and Customer Service (Salesforce Sales Cloud and Health Cloud) for a leading med device company based in Copenhagen- European implementation of a CRM, Key Account Management. and Marketing tools (Veeva CRM and Marketing Cloud) at… Show more Select project experience - global CRM, Order Management, Contract Management, and Marketing Cloud implementation of Salesforce-Conga(Apttus)-Pitcher for a world-leading generics manufacturer based in Basel, Dublin, and Munich- global implementation of CRM and Customer Service (Salesforce Sales Cloud and Health Cloud) for a leading med device company based in Copenhagen- European implementation of a CRM, Key Account Management. and Marketing tools (Veeva CRM and Marketing Cloud) at a global biotech based out of Zug- global web content management solution implementation (Episerver) for a leading pharmaceutical company headquartered in Zurich and Japan- European implementation of Veeva CRM and Network platforms for a global biotech based in Boston and Zug- global HCP web portal implementation (Salesforce and Adobe Experience Manager) for a global medical devices manufacturer based in Rotkreuz- EMEA implementation of Veeva CRM for a leading global pharma based near Antwerp Show less
Michael Balling Skills
Frequently Asked Questions about Michael Balling
What company does Michael Balling work for?
Michael Balling works for Deloitte Switzerland
What is Michael Balling's role at the current company?
Michael Balling's current role is Partner.
What is Michael Balling's email address?
Michael Balling's email address is mi****@****ail.com
What is Michael Balling's direct phone number?
Michael Balling's direct phone number is +141547*****
What are some of Michael Balling's interests?
Michael Balling has interest in Children.
What skills is Michael Balling known for?
Michael Balling has skills like Sales Effectiveness, Segmentation, Crm, Business Process, Business Process Mapping, Management Consulting, Business Process Design, Business Process Improvement, Business Analysis, Veeva, Program Management, Business Transformation.
Who are Michael Balling's colleagues?
Michael Balling's colleagues are Yasmine Derdour, Gowtham Rj, Benny Schwartz, Juan Carlos Gallego López, Paul Wyminga, Krupali Radadia, Connor Reyer.
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Michael Balling
Chicago, Il2gmail.com, rallyhealth.com2 +131259XXXXX
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Michael Balling
Nuremberg -
Michael Balling
Indehaver Af Balling Maskiner Apstlf. +45-24790300 Mbp@Balling-Maskiner.DkRegion Of Southern Denmark, Denmark1balling-maskiner.dk
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