Michael Baril Email & Phone Number

Lake Forest, California, United States

Lake Forest, California, United States

Orange, California

• Developed professional experience speaking with clients over the phone while speaking about property & casualty insurance.
• Maintained agents book a business by establishing reliable customer service skills.
• Demonstrated competent customer service by retaining clients and writing new business. Resulting in second best year ever for our agency, while COVID-19 virus was spreading.
• Wrote new business, including Fire, Auto & commercial policies.
• Analyzed policies & payments due for accounts while also assisting in underwriting process.
• Reached goal of over 3,000 auto policies in 2020. Which was a result of an increase of 400 autos during COVID-19.

Greater Los Angeles Area

• Developed professional phone experience
• Impacted recruitment of benefits agents
• Maintained and organized an interview schedule with over 20,000 applicants
• Learned effective communication skills within an organization

• Developed experience within an office setting
• Attained customer service experience.
• Executed how to work effectively with over twenty co-workers
• Coordinated and fulfilled over 100 orders per month