Michael Baril Email & Phone Number

Lake Forest, California, United States

Lake Forest, California, United States

Orange, California

• Developed professional experience speaking with clients over the phone while speaking about property & casualty insurance.• Maintained agents book a business by establishing reliable customer service skills.• Demonstrated competent customer service by retaining clients and writing new business. Resulting in second best year ever for our agency, while COVID-19 virus was spreading.• Wrote new business, including Fire, Auto & commercial policies.• Analyzed policies & payments due for accounts while also assisting in underwriting process.• Reached goal of over 3,000 auto policies in 2020. Which was a result of an increase of 400 autos during COVID-19.

Greater Los Angeles Area

• Developed professional phone experience • Impacted recruitment of benefits agents • Maintained and organized an interview schedule with over 20,000 applicants • Learned effective communication skills within an organization

• Developed experience within an office setting • Attained customer service experience.• Executed how to work effectively with over twenty co-workers• Coordinated and fulfilled over 100 orders per month