Mike Barker Email and Phone Number
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Business leader, delivering proven value and customer success, through combined operational excellence and world-class technology, in challenging yet opportunistic business environments, as a hands-on leader. Exceptional combination of experience in supply chain operations, consulting and technology. Drawing on deep experience in sales support, solution delivery, customer success and general management. Holding positions of SVP, VP and Director in venture capital and private equity backed startups and public companies.LEADERSHIP QUALIFICATIONS★ Executive Operations Leadership – Creative, confident and pragmatic leader capable of transcending departmental boundaries to drive organizational efficiency. Frequently directing corporate strategy and enabling change while maintaining customer focus. Leading by example★ Team Assembly and Direction – Excellent track record in sourcing top talent and building highly functional, motivated teams that are empowered to excel★ SaaS / Cloud Pioneer – Pioneered SaaS Warehouse Management systems★ Startup Experience - career highlights three examples of building viable Startup's★ Customer Success – ability to turn around troubled accounts, improve product adoption, expand product footprint and renew services and revenue through continued demonstration of value★ Process and System Development - focus on building businesses that scale★ Global Perspective (Africa, UK, Europe, USA and South East Asia) – Acquired insight to local business culture, markets and industry, having lived and worked abroadCORE COMPETENCIES★ General Management (Software, Startup, SaaS / Cloud, System Integration)★ Supply Chain Management (Operations, Consulting, Technology / Software)★ Advanced Analytics (Prescriptive)★ Solution Selling, Complex Sales, Value Based★ Account Management★ Software Implementation★ Large Scale Project Direction★ P&L Responsibility★ Business Turnaround★ Analytical Problem Solving★ Industry: Home Delivery, Last Mile, Retail, CPG, eCommerce, 3PL, Omni-Channel
Swisslog
View- Website:
- swisslog.com
- Employees:
- 3328
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President And Ceo Swisslog AmericasSwisslogAtlanta, Ga, Us
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Svp OperationsBerkshire Grey Aug 2022 - PresentBedford, Massachusetts, UsLeading the team of Customer Experience, Supply Chain and Manufacturing professionals at Berkshire Grey, to streamline operations and enhance customer experience. Including both tactical and strategic aspects of Sales Integration and Operations Planning (SIOP), Demand Planning, Purchasing, Inventory, Manufacturing, Field Operations and Implementations, Global Support Services, Resident Services, Professional Services and Customer Success. -
Svp Customer ExperienceBerkshire Grey Aug 2021 - Aug 2022Bedford, Massachusetts, UsLeading Berkshire Grey's Customer Experience team. Focus is on all aspects after sale including Solution Deployment, Global Support Services, Managed Services and Customer Success. Berkshire Grey is a pioneer in transformative, AI-enabled robotic solutions to automate online order fulfillment and store replenishment operations for leading retail, 3PL, grocery, and eCommerce companies.
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Advisory Board MemberGraymatter Robotics Mar 2023 - PresentLos Angeles, UsProviding advisory services to the CEO and other senior leadership to facilitate building out Operations and a Customer Experience organization, that can scale to meet the company’s rapidly growing customer base, and the associated demand for Robots-as-a-Service (RaaS) products, solution implementations and ongoing support. -
Vice President Consumer GoodsSwisslog Jun 2020 - Jul 2021Buchs/Aarau, Ag, ChBusiness leader of Swisslog's Consumer Goods division in North America. Responsible for the $100M+ P&L, overseeing sales and realization of integrated automation systems. Swisslog is one of the world's leading logistics automation companies and stand for innovation, quality, industry-leading software and robotics technologies developed in-house.
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Vp Customer SuccessRiver Logic Sep 2017 - May 2020Dallas, Texas, UsHelped to define corporate strategy in support of SaaS evolution. Responsible for River Logic's direct go to market sales initiatives, from solution definition to lead generation campaigns and direct sales. Responsibility also included direct solution delivery and partner delivery support. Tying sales to delivery and driving overall customer adoption, retention and growth. River Logic offers an advanced analytics platform featuring code free Prescriptive Analytics for the citizen data scientist. Industries include Telecommunications, Manufacturing, Oil & Gas, Retail - CPG, Mining -
Vp Professional Services - Honeywell Intelligrated SoftwareIntelligrated Jan 2013 - Sep 2017Charlotte, North Carolina, UsKey member of the Intelligrated Software management team. Under the direction of Permira, our goal was to establish a repeatable, productized software solution to support integrated system automation, that enabled the organization to scale effectively in support of rapid growth. I lead the establishment of the Alpharetta office for Intelligrated Software as the primary location for professional services. Driving a creative startup culture and growing the organization from 3 employees to over 30 in 12 months. This location soon became the head office for Intelligrated Software and expanded to over 100 people that included sales and software development. Working closely with sales, product management and engineering to align with corporate goals, I lead the professional services team in deploying large scale software solutions. Solutions included WES, WCS, WMS, LMS, Voice and Lights. Retail was the primary industry served as Intelligrated helped retailers adapt their fulfillment centers to support eCommerce. Permira sold Intelligrated to Honeywell in August of 2016 having successfully exceeded their investment goals. -
Director - Key Account SoftwareIntelligrated May 2012 - Jan 2013Charlotte, North Carolina, UsRecruited by the Intelligrated Board to assist in defining the future strategy for software on the heels of new funding by global private equity firm Permira. Permira saw software as a key component in integrated systems to define a complete customer solution and would drive optimal valuation for the business on an exit. Initially managed relationships with key account IT organizations to gain insight to their strategic direction and how that would influence Intelligrated's software strategy. Evaluated niche and game changing external software solutions for acquisition or partnering to accelerate progress.
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Svp Customer SolutionsDeposco Jan 2011 - May 2012Alpharetta, Georgia, UsHaving successfully launched Deposco's first product, we expanded the management team and staff to grow the business. I retained key aspects of solution definition and customer success including product management, quality control, customer service and professional service groups for this Cloud (SaaS) technology company. Focusing on ensuring customer adoption of solutions and retention. -
Vp, OperationsDeposco Jul 2007 - Jan 2011Alpharetta, Georgia, UsJoined Deposco as the number two employee to help pioneer Supply Chain solutions in the Cloud. Deposco was funded by private equity firm The Albermarle Group. Working closely with The Albermarle Group, we developed a go to market strategy and next generation SaaS platform to support Supply Chain execution applications and eCommerce. My responsibility covered all aspects of product and solution development, go to market, SaaS operations, delivery and customer success. Together with my team, we successfully took to market and deployed our first product on the platform which was a WMS. With growing momentum, we expanded the team and customer base.
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Vp - Solution ConsultingDescartes Systems Group Feb 2004 - Jul 2007Waterloo, Ontario, CaReporting to SVP of Sales, lead application consulting using the value based methodology developed while working for Descartes in Europe. Focused predominantly on optimizing vehicle routing, specializing in home delivery operations with appointment scheduling and ultimately establishing Descartes as an industry leader in this field.Other positions held: Account Director South East USA, Director - Solution Architecture -
Pre-Sales ManagerDescartes Systems Group Nov 2000 - Feb 2004Waterloo, Ontario, CaReported to the General Manager EMEA. Managed team of application engineers for this recognized global leader in Supply Chain technology. Directed fleet optimization solution selling and consulting. Recognized company expert on home delivery / last mile operations and developed a value based solution selling methodology that was adopted globally.Transferred to the United States to implement the value based selling methodology.
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Operations DirectorThe Logistics Bureau Pty Ltd Mar 1997 - Nov 2000Officer of the company, reported to the Managing Director. Built and managed a supply chain consulting practice for technology implementations (Manugistics, Descartes, Radical CAST-dpm) and performance improvement projects. P&L responsibility. Key account turnkey warehouse and fulfillment project was nationally recognized as Runner-Up in the national The logistics Achiever Awards of 1999.The Logistics Bureau was sold to Super Group Ltd, one of South Africa's largest 3PL organizations in 2000.
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Logistics DirectorMeadow Feeds - A Division Of Tiger Foods Ltd Jan 1995 - Mar 1997Reported to the Managing Director. Managed P&L, including production planning, transportation operations, vehicle workshops, warehouses and customer service for three production facilities. Managed the restructuring of these departments into a centralized business model. Improved transportation productivity by over 30%
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Operations DirectorInternational Delivery Company (Pty) Ltd Sep 1991 - Dec 1994Officer of the company, reported to the Managing Director. Managed P&L, long distance and local operations and conducted transportation rate negotiations with key accounts. Successfully conducted contract extension negotiations with motor company BMW to deliver imported parts on a just-in-time basis to the assembly plant.International Delivery Company was a respected Southern Africa trucking and logistics company. It was sold to the Mediterranean Shipping Company MSC in 2005
Mike Barker Skills
Mike Barker Education Details
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University Of The WitwatersrandGeneral Management -
University Of The WitwatersrandIndustrial Engineering
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Bryanston High School
Frequently Asked Questions about Mike Barker
What company does Mike Barker work for?
Mike Barker works for Swisslog
What is Mike Barker's role at the current company?
Mike Barker's current role is President and CEO Swisslog Americas.
What is Mike Barker's email address?
Mike Barker's email address is mb****@****gic.com
What is Mike Barker's direct phone number?
Mike Barker's direct phone number is +167836*****
What schools did Mike Barker attend?
Mike Barker attended University Of The Witwatersrand, University Of The Witwatersrand, Bryanston High School.
What are some of Mike Barker's interests?
Mike Barker has interest in General Aviation Flying (Ppl), Gardening And Diy, Formula 1 Motor Racing.
What skills is Mike Barker known for?
Mike Barker has skills like Saas, Supply Chain Management, Start Ups, Solution Selling, Business Intelligence, Operations Management, Customer Service, Management, Pre Sales, Cloud Computing, Supply Chain Optimization, Consulting.
Who are Mike Barker's colleagues?
Mike Barker's colleagues are Tanja Jovanovic, Milly Ho, Luigi Galati, Jennifer Quintanilla, Albert Kroes, Ahmed Bekheit, Heng Yeong Teng.
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