Mike Barker Email & Phone Number

Atlanta, Ga, Us

Bedford, Massachusetts, Us

Leading the team of Customer Experience, Supply Chain and Manufacturing professionals at Berkshire Grey, to streamline operations and enhance customer experience. Including both tactical and strategic aspects of Sales Integration and Operations Planning (SIOP), Demand Planning, Purchasing, Inventory, Manufacturing, Field Operations and Implementations, Global Support Services, Resident Services, Professional Services and Customer Success.

Bedford, Massachusetts, Us

Leading Berkshire Grey's Customer Experience team. Focus is on all aspects after sale including Solution Deployment, Global Support Services, Managed Services and Customer Success. Berkshire Grey is a pioneer in transformative, AI-enabled robotic solutions to automate online order fulfillment and store replenishment operations for leading retail, 3PL, grocery, and eCommerce companies.

Los Angeles, Us

Providing advisory services to the CEO and other senior leadership to facilitate building out Operations and a Customer Experience organization, that can scale to meet the company’s rapidly growing customer base, and the associated demand for Robots-as-a-Service (RaaS) products, solution implementations and ongoing support.

Buchs/Aarau, Ag, Ch

Business leader of Swisslog's Consumer Goods division in North America. Responsible for the $100M+ P&L, overseeing sales and realization of integrated automation systems. Swisslog is one of the world's leading logistics automation companies and stand for innovation, quality, industry-leading software and robotics technologies developed in-house.

Dallas, Texas, Us

Helped to define corporate strategy in support of SaaS evolution. Responsible for River Logic's direct go to market sales initiatives, from solution definition to lead generation campaigns and direct sales. Responsibility also included direct solution delivery and partner delivery support. Tying sales to delivery and driving overall customer adoption, retention and growth. River Logic offers an advanced analytics platform featuring code free Prescriptive Analytics for the citizen data scientist. Industries include Telecommunications, Manufacturing, Oil & Gas, Retail - CPG, Mining

Charlotte, North Carolina, Us

Key member of the Intelligrated Software management team. Under the direction of Permira, our goal was to establish a repeatable, productized software solution to support integrated system automation, that enabled the organization to scale effectively in support of rapid growth. I lead the establishment of the Alpharetta office for Intelligrated Software as the primary location for professional services. Driving a creative startup culture and growing the organization from 3 employees to over 30 in 12 months. This location soon became the head office for Intelligrated Software and expanded to over 100 people that included sales and software development. Working closely with sales, product management and engineering to align with corporate goals, I lead the professional services team in deploying large scale software solutions. Solutions included WES, WCS, WMS, LMS, Voice and Lights. Retail was the primary industry served as Intelligrated helped retailers adapt their fulfillment centers to support eCommerce. Permira sold Intelligrated to Honeywell in August of 2016 having successfully exceeded their investment goals.

Charlotte, North Carolina, Us

Recruited by the Intelligrated Board to assist in defining the future strategy for software on the heels of new funding by global private equity firm Permira. Permira saw software as a key component in integrated systems to define a complete customer solution and would drive optimal valuation for the business on an exit. Initially managed relationships with key account IT organizations to gain insight to their strategic direction and how that would influence Intelligrated's software strategy. Evaluated niche and game changing external software solutions for acquisition or partnering to accelerate progress.

Alpharetta, Georgia, Us

Having successfully launched Deposco's first product, we expanded the management team and staff to grow the business. I retained key aspects of solution definition and customer success including product management, quality control, customer service and professional service groups for this Cloud (SaaS) technology company. Focusing on ensuring customer adoption of solutions and retention.

Alpharetta, Georgia, Us

Joined Deposco as the number two employee to help pioneer Supply Chain solutions in the Cloud. Deposco was funded by private equity firm The Albermarle Group. Working closely with The Albermarle Group, we developed a go to market strategy and next generation SaaS platform to support Supply Chain execution applications and eCommerce. My responsibility covered all aspects of product and solution development, go to market, SaaS operations, delivery and customer success. Together with my team, we successfully took to market and deployed our first product on the platform which was a WMS. With growing momentum, we expanded the team and customer base.

Waterloo, Ontario, Ca

Reporting to SVP of Sales, lead application consulting using the value based methodology developed while working for Descartes in Europe. Focused predominantly on optimizing vehicle routing, specializing in home delivery operations with appointment scheduling and ultimately establishing Descartes as an industry leader in this field.Other positions held: Account Director South East USA, Director - Solution Architecture

Waterloo, Ontario, Ca

Reported to the General Manager EMEA. Managed team of application engineers for this recognized global leader in Supply Chain technology. Directed fleet optimization solution selling and consulting. Recognized company expert on home delivery / last mile operations and developed a value based solution selling methodology that was adopted globally.Transferred to the United States to implement the value based selling methodology.

Officer of the company, reported to the Managing Director. Built and managed a supply chain consulting practice for technology implementations (Manugistics, Descartes, Radical CAST-dpm) and performance improvement projects. P&L responsibility. Key account turnkey warehouse and fulfillment project was nationally recognized as Runner-Up in the national The logistics Achiever Awards of 1999.The Logistics Bureau was sold to Super Group Ltd, one of South Africa's largest 3PL organizations in 2000.

Reported to the Managing Director. Managed P&L, including production planning, transportation operations, vehicle workshops, warehouses and customer service for three production facilities. Managed the restructuring of these departments into a centralized business model. Improved transportation productivity by over 30%

Officer of the company, reported to the Managing Director. Managed P&L, long distance and local operations and conducted transportation rate negotiations with key accounts. Successfully conducted contract extension negotiations with motor company BMW to deliver imported parts on a just-in-time basis to the assembly plant.International Delivery Company was a respected Southern Africa trucking and logistics company. It was sold to the Mediterranean Shipping Company MSC in 2005

Graduate Diploma In Engineering, General Management

Bsc Mech Eng (Industrial Option), Industrial Engineering

Education record