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Michael Barrett Email & Phone Number

Deskside Services Administrator at VIZIO
Location: Sioux City, Iowa, United States 8 work roles 2 schools
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Current company
Role
Deskside Services Administrator
Location
Sioux City, Iowa, United States
Company size

Who is Michael Barrett? Overview

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Quick answer

Michael Barrett is listed as Deskside Services Administrator at VIZIO, a company with 1108 employees, based in Sioux City, Iowa, United States. AeroLeads shows a matched LinkedIn profile for Michael Barrett.

Michael Barrett previously worked as Engineering Quality Assurance Specialist at Vizio and Owner at Nomadic Ventures Llc. Michael Barrett holds Associate Of Arts And Sciences - Aas, Cyber/Computer Forensics from Western Iowa Tech Community College.

Company email context

Email format at VIZIO

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VIZIO

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Profile bio

About Michael Barrett

🚀 About Me:Results-oriented IT professional and seasoned leader with a successful track record in technical troubleshooting and team leadership within both small business and large corporate environments. Recognized for optimizing IT issue resolution through strategic troubleshooting and fostering a collaborative workplace culture that enhances team productivity.With prior experience as a call center team leader in a large corporation, I bring proven leadership skills and a commitment to optimizing IT operations. Seeking a challenging role in IT Help Desk or Technical Support to leverage skills in Microsoft Office, strategic problem-solving, and team management. Eager to contribute a unique blend of small business success and corporate leadership experience to a forward-thinking organization.🔧 Skills:First Level Technical SupportTroubleshooting & Problem-SolvingEnd-User Software RemediationHardware and Networking Issue ResolutionExcellent Customer ServiceCommunication ExcellenceTeam CollaborationEfficient Conflict ResolutionIncident ResolutionProcess Optimization👨‍💼 Professional Experience:IT Support, Customer Service | Analytical and Consulting Services, Inc | Nov 2017 - Oct 2023Engaged in IT initiatives, optimizing systems, ensuring cybersecurity, and upgrading IT infrastructure.Managed the lab LIMS system, contributing to a 40% reduction in downtime.Coordinated with 3rd party vendors, achieving an 80% reduction in overall support response time.Procured and upgraded workstations, resulting in a 20% increase in overall team efficiency.Team Leader | Convergys | June 2012 - Apr 2018Managed a team of 15 customer service representatives, achieving a 98% customer satisfaction rating.Developed and implemented policies and procedures, resulting in a 10% decrease in customer complaints.Conducted weekly team meetings, fostering a collaborative and growth-oriented team culture.Collaborated with fellow team leaders and managers to implement process improvements.🎓 Education:Western Iowa Tech Community CollegeAssociate of Applied Science (AAS) in Cybersecurity and Digital CrimeCompleted General Education Requirements and ongoing coursework in workplace communications, interpersonal communications, ethics, applied math, human and work relations.📈 Goals:Eager to connect with like-minded professionals, share experiences, and explore opportunities for collaboration and growth in the ever-evolving field of IT. Let's connect and start a conversation!

Current workplace

Michael Barrett's current company

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VIZIO
Vizio
Deskside Services Administrator
Sioux City, IA, US
Website
Employees
1108
AeroLeads page
8 roles

Michael Barrett work experience

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Deskside Services Administrator

Sioux City, IA, US

Engineering Quality Assurance Specialist

Current
Sep 2024 - Present

Owner

Current
Nomadic Ventures Llc
Jan 2023 - Present

Team Manager

Convergys

Sergeant Bluff, Iowa

Oct 2016 - Apr 2018

Customer Service Representative

Convergys
Aug 2012 - May 2017

Senior Customer Service Representative

Convergys
Nov 2012 - Sep 2016
Team & coworkers

Colleagues at VIZIO

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2 education records

Michael Barrett education

FAQ

Frequently asked questions about Michael Barrett

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What company does Michael Barrett work for?

Michael Barrett works for VIZIO.

What is Michael Barrett's role at VIZIO?

Michael Barrett is listed as Deskside Services Administrator at VIZIO.

Where is Michael Barrett based?

Michael Barrett is based in Sioux City, Iowa, United States while working with VIZIO.

What companies has Michael Barrett worked for?

Michael Barrett has worked for Vizio, Nomadic Ventures Llc, Riverside Technologies, Inc. (Rti), Analytical & Consulting Services, and Convergys.

Who are Michael Barrett's colleagues at VIZIO?

Michael Barrett's colleagues at VIZIO include Colin Takushi, Robert Salas, Benjamin Polacek, Mary Herman Marshall, and Caitlin Utter.

How can I contact Michael Barrett?

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What schools did Michael Barrett attend?

Michael Barrett holds Associate Of Arts And Sciences - Aas, Cyber/Computer Forensics from Western Iowa Tech Community College.

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