Michael Bartholomew Email & Phone Number

Baltimore , Md, Us

A Financial Services Marketing Product Leader responsible for overseeing the development, implementation, and promotion of the Communications Lane including systems and resulting processes. Collaborate with cross-functional teams to identify technology solutions and evolutionary processes resulting in effective marketing strategies. By collaborating with Acquisition, Originations, Servicing and Collections operations I ensure the ongoing optimization of the Marketing Stack, all while adhering to regulatory guidelines and addressing the unique challenges of a rapidly growing firm.

Consultation services focus on the practical application of Behavioral Economics on complex business decisions. Subject matter expertise in critical decision diagnosis, solution design and delivery. Services include organizational design, statistical modeling, institutional governance and implementation of sustainable enterprise process. Current focus is Customer Journey Orchestration, Real Time Interaction Management and Personalized experiences within a digital construct. Executive level analytics and business transformation consultation. Focus on Organizational Design, for complex operational environments and personalized customer interactions.

Atlanta, Ga, Us

Principal / Process Excellence : May 2013 to July 2015Co-founder of North Highland Decision Sciences service offering. Decision Sciences focuses on the practical application of Behavioral Economics on complex business decisions. Subject matter expertise in critical decision diagnosis, solution design and delivery including organizational design, statistical modeling, institutional governance and implementation of sustainable enterprise process.Principal / Financial Services: October 2009 to May 2013Business process consulting in the areas of Marketing, Credit, Operations, Fulfillment and Risk Management. Subject matter expertise in strategic business evolution, customer behavioral analytics, organizational analysis and large scale change implementation.

Charlotte, Nc, Us

• Interaction Management Channel Growth Executive (2008 – 2009) • Cross Channel Sales Tools Executive (2007 – 2008)• Referred Sales Executive (2006 – 2007)• Teller Process Executive (2004 – 2006)• Corporate Risk Management / Universal Bank Program Manager (2004)• Consumer Risk Management Executive (2003 – 2004)• Consumer Risk Operations Group - Planning & Strategy Development (2002 – 2003)• Consumer Risk Operations – Process Design Manager, Collections Fraud & Recovery (2000-2002)

Senior Principal / Financial Services Division: Business process consulting in the areas of Decision Analytics, Behavioral Modeling, Consumer Credit, Operations, Fulfillment and Risk Management. Focus on top 10 Financial Institutions and Telecom Companies

Mba, Marketing Concentration

Bachelor Of Science (B.S.), Biology/Business