Mike Bartucca Email & Phone Number

Michael has a passion for making the complex...intuitive. He is a strategic hands-on leader with significant experience directing high-performance design and research teams focusing on complex, enterprise B2B, SaaS applications that really make a difference. He has a holistic strategy leveraging AI techniques, innovation, machine learning, design systems, research, usability, and accessibility. This strategy impacts profit and revenue:- Increases customer satisfaction, retention.- Saves money down the line.- Reduces support costs.- Increases consistency- Reduces developer rework.TOP SKILLSWorking with customers/users!, Product/UX Strategy, Learning Management Systems, Team Management, Customer Design Partner Programs, Interaction Design and Prototyping, AI, Machine Learning, Intelligent Document Processing, Records/Policy Management Systems, Design Systems, Usability, Innovation, User Research, Accessibility (WCAG, 508, European EN 301 549), Resource Management, Internationalization Guidelines.FEATURES DESIGNEDComplex Web+Mobile Apps, Learning Management Systems, Learning Dashboards, Survey Builders, Learning Administration, Conversational chatbots, Records Management, Role-based Dashboards, Workflow Builder, eCommerce Ordering, Order Tracking, Iron Mountain Mobile App, Inventory Scanning Apps, Image Viewers, User Setup Wizards, Power User Agent Support, Billing/Claims Inquiry, Walk Me User Assistance, Live Chat, and many more...TOOLS:Figma, Prototyping, UserZoom, UserTesting.com, UserTweak, Agile(Jira, Devops, Gitlab), Accessibility, iOS/Material Design Guidelines, Telerik/Blazor.

Listed skills include User Experience, User Interface Design, Usability Testing, User Centered Design, and 46 others.