Michael Baumbast

Michael Baumbast Email and Phone Number

Director, Customer Success @ servier.bar
Ulm, BW, DE
Michael Baumbast's Location
Ulm, Baden-Württemberg, Germany, Germany
Michael Baumbast's Contact Details

Michael Baumbast work email

Michael Baumbast personal email

n/a
About Michael Baumbast

Michael Baumbast is a Director, Customer Success at servier.bar. Colleagues describe him as "I know Michael for several years now and worked with him at Transporeon and at project44. Michael lives Customer Success. He engages with the customers into every detail and figures out the right things to do to make them successful and rely on him and the product. I got to know his leadership style as very down to earth. His team fully trusts him and I always could trust in him to take the right decisions and develop his team members continuously. He is able to navigate calmly and thoughtfully through any challenging situation and is giving his team confidence and direction. Michael's way of thinking and expressing issues is gold for any product team to improve the product and fix the most important bugs or flaws first." and "When I came to my new company I started to work together with Michael Baumbast in the Sales Department. Although everything was new to me and there was more than enough work to do also for Michael, he always took time for me to explain me everything I wanted to know. I always felt supported by Michael and never would had such a smooth start without his help. His extraordinary skills fir internal problem solving and his know how were a big win for the hole team. I´s really a shame I couldn´t work with him for a longer time. Every team / organization can feel happy about such a gain in experience and team play. "

Michael Baumbast's Current Company Details
servier.bar

Servier.Bar

View
Director, Customer Success
Ulm, BW, DE
Website:
servier.bar
Employees:
5
Michael Baumbast Work Experience Details
  • Servier.Bar
    Director, Customer Success
    Servier.Bar
    Ulm, Bw, De
  • Servier.Bar
    Director Of Customer Success
    Servier.Bar Jun 2023 - Present
  • Project44
    Manager, Customer Success Emea
    Project44 Apr 2022 - Jun 2023
    Manager of the Customer Success Team responsible for our Global Customer’s .
  • Project44
    Customer Success Manager
    Project44 Jul 2021 - Apr 2022
    Deutschland
    Managing a portfolio of Global Enterprise Customers.
  • Transporeon
    Team Lead Customer Success Management
    Transporeon Aug 2019 - Jun 2021
    Ulm
    Supervising and managing a team of 10 CSMs, providing support, motivation, and targets
  • Transporeon
    Customer Success Manager
    Transporeon Apr 2018 - Jul 2019
    Ulm Und Umgebung, Deutschland
    - Managing a customer portfolio of 15 medium-sized and Enterprise Customers of different industries- Consulting customers as a trusted advisor in product usage, adoption and expansion of their system, change requests and best practices to ensure continuous improvement of solutions- Monitoring product usage and adoption rates during ramp-up phase- Leading quarterly business reviews with customers- Supporting Sales and Professional Services in onboarding new customers- Being a strong voice of the customer and act as the customer´s ambassador into Transporeon- Improving customer experience and satisfaction- Developing and maintaining strong relationship within my customer portfolio
  • Noerpel-Gruppe
    Consultant Transport-Management System
    Noerpel-Gruppe Oct 2016 - Apr 2018
    Ulm
    - Part of the IT-Team to implement and roll out a new Transport Management System to all sites of Noerpel- Main responsibility was the transport planning module and in/outbound processes within the cross-dock-warehouse- Customizing of the TSM to the needs of the individual sites- Training of all related employees (transport planner and warehouse employees)- 1st and 2nd Level Support after Go-Lives
  • Noerpel-Gruppe
    Dual Student @ Noerpel-Gruppe
    Noerpel-Gruppe Oct 2013 - Sep 2016
    Ulm
  • Noerpel-Gruppe
    Transport Planner
    Noerpel-Gruppe Jul 2011 - Mar 2013
    Ulm
  • Geiselhart Logistics Gmbh
    Transport Planner Procurement
    Geiselhart Logistics Gmbh Jun 2010 - Sep 2010
    Zwiefalten
  • Geiselhart Logistics Gmbh
    Apprenticeship: Freight Forwarder
    Geiselhart Logistics Gmbh Sep 2007 - Jun 2010
    Zwiefalten

Michael Baumbast Education Details

Frequently Asked Questions about Michael Baumbast

What company does Michael Baumbast work for?

Michael Baumbast works for Servier.bar

What is Michael Baumbast's role at the current company?

Michael Baumbast's current role is Director, Customer Success.

What is Michael Baumbast's email address?

Michael Baumbast's email address is mb****@****t44.com

What schools did Michael Baumbast attend?

Michael Baumbast attended Budapest University Of Technology And Economics, Duale Hochschule Baden-Württemberg.

Who are Michael Baumbast's colleagues?

Michael Baumbast's colleagues are Benedikt Hitzler, Inessa Elsässer.

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