Michael Baxter

Michael Baxter Email and Phone Number

Vice President, Retail @ Optus
Sydney, NSW, AU
Michael Baxter's Location
Sydney, New South Wales, Australia, Australia
Michael Baxter's Contact Details

Michael Baxter personal email

n/a
About Michael Baxter

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Michael Baxter's Current Company Details
Optus

Optus

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Vice President, Retail
Sydney, NSW, AU
Website:
optus.com.au
Employees:
10667
Michael Baxter Work Experience Details
  • Optus
    Vice President, Retail
    Optus
    Sydney, Nsw, Au
    View
  • Optus
    Vice President, Branded Retail
    Optus Jul 2019 - Present
    Sydney, Australia
    - Responsible for sales and service performance across Optus 300+ Branded Retail Stores (franchised and company owned)- Committed to creating an environment for our teams to thrive and provide exceptional solutions and experiences for our customers
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  • Optus
    Head Of Mass Market Retail Channels
    Optus Apr 2016 - Jul 2019
    Sydney, Australia
    - Drive subscriber and revenue market share in mass market channels- Develop and deliver strategy for prepaid mobile and launch postpaid mobile in mass channels- Manage and leverage strategic relationships to grow acquisition across Supermarkets, Discount Department Stores, Petrol and Convenience, Route and Consumer Electronic channels- Responsibility for the achievement of Opex and Capex targets whilst continuing to identify cost, customer, sales and efficiency improvement opportunities
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  • Lebara Mobile
    Commercial Director
    Lebara Mobile Apr 2014 - Mar 2016
    Sydney, Australia
    • Responsible for managing Lebara Mobile Australia• Accountable for delivering growth in revenue and operating profit• Accountable for formulating and implementing local strategy• Responsible for Sales, Marketing, Product Development, and Operational activities• Responsible for providing leadership and cultivating high performing teams
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  • Lebara Mobile
    Head Of Operations
    Lebara Mobile 2009 - 2014
    Sydney
    • Responsible for the successful launch of Lebara Mobile Australia by creating logistics operations, distribution and sales processing procedures• Helped shape organisational culture in the growth phase of the organisation• Formulated and implemented local strategy as part of senior management team• Pursued continuous improvement by creating processes to rapidly integrate market and shareholder feedback into product development and delivery• Reduced product development cycle from 8 months to 8 weeks • Led the company effort to successfully migrate on time to new Prepaid Billing IN by working with teams in Vodafone (VHA) and other technology partners• Led the local implementation to deliver company ERP and logistics system by managing diverse team of personnel across multiple organisations and time zones• Achieved 45% reduction in SIM and voucher production costs since 2009• Achieved 20% reduction in office management and IT costs in 2012
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  • Lebara Mobile
    Commercial Manager
    Lebara Mobile Jan 2004 - Nov 2008
    London, United Kingdom
    • Launched wholesale operations into France, Switzerland, Belgium and Poland• Achieved a 283% increase in wholesale revenue to over several million euro per month• Managed multi-million euro monthly cost base and achieved year on year savings of over 10%• Collaborated in successful launch of Lebara Mobile in UK by building customer care systems, process and team• Developed excellent relationship and stakeholder management skills• Led high-performing team to regularly surpass sales and efficiency objectives
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  • Accenture
    Business Analyst
    Accenture Feb 2001 - Feb 2003
    Sydney
    • Delivered integrated Siebel CRM solution for large call centre (Optus Mobile)• Delivered ERP and CRM solution for launch of Optus Digital TV • Implemented flexible, web-based program management solution at ATO• Developed proficiency in management consulting principles and practices
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Michael Baxter Skills

Telecommunications Mvno Mobile Devices Telco Mobile Communications Account Management Product Management Channel Sales Management Key Account Management Broadband Team Management Program Management Negotiation Sales Operations Management Business Strategy Crm Strategy Business Analysis Team Leadership

Michael Baxter Education Details

Frequently Asked Questions about Michael Baxter

What company does Michael Baxter work for?

Michael Baxter works for Optus

What is Michael Baxter's role at the current company?

Michael Baxter's current role is Vice President, Retail.

What is Michael Baxter's email address?

Michael Baxter's email address is mi****@****ara.com

What schools did Michael Baxter attend?

Michael Baxter attended Australian Graduate School Of Management, Queensland University Of Technology.

What are some of Michael Baxter's interests?

Michael Baxter has interest in Caribbean, Economic Empowerment, Europe, India, Nth Africa, Middle East, Poverty Alleviation, South East Asia, Japan.

What skills is Michael Baxter known for?

Michael Baxter has skills like Telecommunications, Mvno, Mobile Devices, Telco, Mobile Communications, Account Management, Product Management, Channel, Sales Management, Key Account Management, Broadband, Team Management.

Who are Michael Baxter's colleagues?

Michael Baxter's colleagues are Michael Nguyen, Dcs Clientage, Sara Smith, Ruchita Sharp, Abegail Soriano, Kris Gomez, Mark Hemmons.

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