Who I serve:Hospitals:I help hospitals increase profitability by providing them with strategies and systems that will help them improve processes, give caregivers more time to spend with patients and increase their bottom line. (Keynotes and Training)Nursing homes:I help nursing homes meet QAPI requirements by providing them with programs, and systems that result in meeting or exceeding QAPI requirements. I provide strategies that that result in higher levels of service, reduced costs and improved profitability.Personal Growth and Goal Achievers:I help people overcome the challenges associated with change by teaching them how to take he stress and uncertainty associated with change and turn it into positive energy, creating engaged and empowered employees. I achieve this through my Celebrate Stress trainings.Consulting and Coaching:I offer on on one and group consultations with managers to create and environment that Leverages Empowerment and Accountability Now! creating dynamic, profitable organizations. BIOMichael is President of The LEAN Consulting Group Ltd. He leads a team of dedicated consultants known as “The Implementation People” who work with organizations increasing customer satisfaction and profitability, enabling them to grow and thrive despite industry challenges and the economic climate.  Michael is a recognized expert in implementing change. He managed telecommunications in the technical services branch of Transport Canada Aviation for 15 years, implementing TQM and quality management. He has been leading change initiatives in health care for over 18 years. At the LEAN Consulting Group our focus is helping healthcare organizations implement a dynamic self sustaining QAPI process using LEAN principles, techniques and tools, engaging everyone in the organization creating measurable results.To Book Michael or Schedule an Appointment, call me at 1-501-762-2462 or email: michael@theleanconsultinggroup.com