Michael Bendel Email & Phone Number

Glen Allen, Va, Us

Richmond, Virginia, United States

Commmunication leader with more than 10 years of experience in Federal Reserve System group that provides large-scale program and project management assurance. Analyzes user needs and audiences; develops communications and organizational change management (OCM) plans and key messages in support of new products, services, and significant updates. Advises team on key messages, presentations, and materials. Develops end user and partner communications, effectively leveraging multiple channels (e.g., notices, web articles, web pages, presentations / meetings, print materials, major events, visuals, videos, community and workgroup sites, MS Teams, etc.). Develops communications for FRS IT partners and governance groups, ensuring awareness of programs, new products and services, and significant updates. Creates product-level communication tools such as product overview decks, product pages, success stories, positioning and messaging that resonates with customers.

Richmond, Virginia, United States

Commmunication leader with more than 10 years of experience in FRS office driving successful project and portfolio management (PPM) and agile delivery. Analyzes user needs and audiences; develops communications plans and key messages in support of new products, services, and significant updates. Advises team on key messages, presentations, and materials. Develops end user and partner communications, effectively leveraging multiple channels (e.g., notices, web articles, web pages, presentations / meetings, print materials, major events, visuals, videos, community and workgroup sites, MS Teams, etc.). Develops communications for Federal Reserve System IT partners and governance groups, ensuring awareness of programs, new products and services, and significant updates. Creates product-level communication tools such as product overview decks, product pages, success stories, positioning and messaging that resonates with customers.

Richmond, Virginia, United States

Richmond, Virginia Area

Management of department website, managing editor of department newsletter, content ownership of department SharePoint site and PowerPoint slide library, and communications subject matter expert in support of organization's key initiatives.Highlights: Created communications toolkit in support of national IT high-priority objective to enhance Federal Reserve System capabilities for large-scale program management. Communications toolkit was created for use by liaisons for informing their district / business line audiences and included management talking points, FAQs, intranet site news articles, and PowerPoint presentations with speakers’ notes. Reported directly to program owner of national IT high priority objective to enhance System’s program management capabilities; met with program owner multiple times each week to discuss and consult upon communication priorities and opportunities in support of new enterprise program standard.

Richmond, Virginia Area

Worked closely with human resources on communications to launch new talent management initiative. For employee forum, successfully engaged executive leadership including Bank president, first vice president and senior vice presidents (including Charlotte and Baltimore branch managers). Coordinated several on-site multimedia presentations with leadership and staff in Richmond, Charlotte, and Baltimore. Partnered with multimedia team on talent management initiative communication materials including intranet content, marketing collateral, video presentation featuring interviews with staff and management from across organization, and post-event online survey. Led communication team and served as project coordinator for national IT services strategic plan executive leadership group. Role involved multiple updates each week with vice presidents charged with effort and included regular meetings with System CIO. Drafted communication plan to launch national IT services strategic plan. Executed upon communication plan’s customer-focused communication deliverables to develop management talking points, FAQs, newsletter articles, PowerPoint presentation, and CRM customer drop-in call content.

Richmond, Virginia Area

Wrote and edited marketing collateral for accounting firm.

Richmond, Virginia Area

Freelance work included communications projects for previous employer. Also proposed, designed, and launched website for World Golf Teachers Hall of Fame member.

San Jose, California

Managed team of four writers and editors as part of public software company’s corporate marketing department. Worked closely with technical product marketing and multimedia teams to articulate product benefits for non-technical audiences via customer newsletter, website, product collateral, and direct mail. Led public relations campaign to launch new version of web-based business intelligence tool for public software company. Coordinated communication projects involving internal corporate communications and product marketing teams – as well as external public relations agency – to effectively engage enterprise IT media, analysts, customers, and partners.Planned, created, tested, and launched internal communications intranet site. Managed work of external consultants and internal web services and IT teams to complete project on time and within budget. Created organizational communication program that produced semiweekly internal news articles for intranet site.Expanded partner public relations program to include marketing collateral development for global alliances team. Managed writing, editing, and approval of several prominent partner announcements. Wrote technical white paper on product integration with global alliance partner.

Port Of Redwood City, California

Provided public relations services for major client initiatives including corporate merger and annual industry association conference. On behalf of client, ghostwrote articles that were published in trade publications.