Michael Berrios Email & Phone Number

Wayne, Pennsylvania, Us

Horsham, Pa, Us

Led the development and execution of a successful leadership program, enhancing emerging leaders' growth through a refined curriculum. Increased company-wide LMS usage by 200% in three months and developed the L&D department from scratch. As the sole L&D member for five years, I fostered a strong learning culture and managed a two-year program that prepared over 300 future leaders. Improved LMS functionality, supported 3,000+ employees, and achieved significant engagement and inclusivity increases. Developed mentorship programs and tailored learning paths, boosting retention and leadership effectiveness. Initiated a Manager Onboarding program and conducted talent needs assessments to drive organizational growth. Managed vendor relationships to ensure effective communication and compliance.

Oaks, Pa, Us

I offered expert career planning, coaching, and mentoring across all levels to support employees in achieving their professional goals. I developed and implemented impactful L&D strategies to cultivate future leaders, managed a tuition reimbursement program, and ensured effective communication with clients. I enhanced the SEI L&D web portal's utilization and visibility by maintaining timely content updates and addressing learning-related issues. I led the implementation of a new LMS, conducted vendor research, organized product demos, and collaborated with the HRIS team for a seamless transition. Additionally, I directed a licensing tutoring initiative, improving exam pass rates and managing FINRA continuing education requirements.

Valley Forge, Pa, Us

Provided training to new hire classes on how to successfully perform daily jobs. Educated and trained new hire employees on Investment Products and Services as well as Vanguard’s Culture, People, and Career Development. Utilized instructor notes and course materials and communicated changes and best practices to other trainers to ensure consistent delivery of the training.

Valley Forge, Pa, Us

Orchestrated multiple recruiting events and monthly student visit days, fostering strong connections with prospective candidates, and significantly boosting recruitment efforts. Spearheaded the development and implementation of innovative recruitment strategies, resulting in the attraction and retention of top-tier talent across various roles within the organization. Facilitated seamless alignment between hiring needs and business objectives by collaborating closely with hiring managers and technical leads, resulting in more targeted and successful candidate selections.

Valley Forge, Pa, Us

Supervised twelve associates, ensured production goals were met on a daily basis. Monitored associates work, responded to questions and facilitated daily team meetings. Designed and published training materials to help employees develop proficiency with new applications and workflows introduced within the department.

Valley Forge, Pa, Us

Assisted clients in filling out account applications and responded to inquiries and concerns. Established rapport with clients to uncover significant assets held at other financial institutes. Qualified clients for various types of financial planning services, based on level of financial planning needs.