Concrete scanning is at the core of our business. Our mission is to provide engineers, builders and contractors with accurate and well-interpreted subsurface data, so they can make well informed decisions about their project. This allows these professionals to ensure the safety of structures, assets and personnel.• Responsible for the management all of the key responsibilities of the company, this included operations, administration, finance, staff management, strategic planning, training, marketing and sales.

World’s leading renovation specialistRefresh Renovations is the world’s leading home renovation building company. Our building teams are some of the most experienced renovation builders in the industry and they’re focused on delivering it with a level of professionalism that you won’t get from other builders.• Completed all key business functions including finance activities, sales activities, client briefings, draft & design briefings and overall project management activities.

• To prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential clients• To preserve the current number of clients by gaining an understanding of their current and future requirements and to work closely with the management team in improving products and services to meet their ongoing needs• To improve the company’s overall market position and achieve financial growth by developing new markets and revenue streams in conjunction with agreed marketing strategies and the management team

The role comprised of the following - • The management, monitoring and ongoing development of all key business functions, these included, Operations, Accounts, Strategic Development, Business Development and Administration.• This role also included being the company’s liaison for all outsourced functions, including Information Technology, Legal, Human Resources and Accounting.

Responsibilities included - • Attending and participating in monthly council meetings and information sessions• Attending monthly Community Forums and regular onsite meetings with stakeholders• Tasked with making decisions amongst 9 councillors on matters presented to council• Formulated many Notices of Motion to council on behalf of the constituents of North Ward• Contributed to key strategic instruments like the Local Environmental Plan 2011• Being the local focal point for constituents to voice their opinions on all matters relating to local council

• Operating a seven day retail store• Purchasing of all stock• Managing staff & wages• Retail merchandising• Yearly stock takes• Regular sales campaigns• Expanded the store in 2004• Opened a second store in 2009 selling furniture, rugs and prints

Responsibilities included - • Help Desk Supervisor for the Sydney office, this comprised of providing helpdesk support services to all internal staff, this was approximately 2,500 people• Promoted to Help Desk Manager six months later, responsible for 12 team members including the responsibility of both the call centre department in Melbourne and the Help Desk department in Sydney.

• Novell 3.11 Administrator• X400 Administration• Second in charge of 8 reports• Managed server backups for over 150 clients• Remotely managed servers across Australia• Managed mail servers with over 15,000 users