Responsible for establishing a globally consistent regulatory response management and interaction governance model. This included identifying, prioritizing, and delivering regulatory reporting with executive leadership for senior regulatory stakeholders.• Implemented quality assurance initiative to ensure integrity in regulatory reporting by aligning data policies with corporate standards.• Streamlined and enhanced processes to improve data, metrics and graphics quality while reducing production efforts by 300%.• Produced ad-hoc reporting and responded to regulatory inquiries.

Led global teams in developing cutting-edge Internal Audit capabilities and business intelligence using AI/ML, NLP and AR. Managed the complete solution lifecycle, including stakeholder engagement, ideation, development, testing, documentation, and vendor engagement. Solutions actively used by over 2500 auditors and 4000+ risk managers.

Drove strategic direction of the Ops Risk Data Management Team that: • Provided second-line of defense oversight of the Chief Data Office• Facilitated accurate and appropriate reporting of operational risks to senior management and the Board of Directors• Established and oversaw the application of operational risk policies, technology, and governance processes• Independently assessed data management risk and drove actions to address root causes• Active participant of Emerging Risks and Technology Risk committees.

Governance, Risk and Compliance Consultant. Manage full cycle of PRC documentation, gap analysis, continuous monitoring and issue remediation. Create detailed process flows on key processes risks and controls for use by Audit, Compliance and Operational, Vendor and Resiliency Risk Managers. Perform gap analysis and design and mange program remediation – including designing preventive and detective controls, analytics dashboards and reporting as well as policies and procedures.

Established Morgan Stanley Internal Audit’s Innovation and Research Group, including strategy and approach. Deliverables included: • Relationship Building: Developed strong internal and external relationships with IAD senior leadership team, Technology, 1st and 2nd Lines of defense, vendors, Big 4 and industry peers. Engaged Silicon Valley technology firms’ audit departments to discuss audit tools and approaches on auditing areas such as AI, ML and GDPR.• Pilots: Developed pilots on Agile Auditing, Predictive Auditing, Risk Model Documentation Review, Issue Thematics and others using Natural Language Processing, Predictive Analytics, Anomaly Detection, Big Data and RPA.• Leadership: Active member of Internal Audit’s Cyber Steering Committee and its work stream lead for Cyber analytics and tools. Member of Internal Audit’s Technology’s project spend review committee.

Business Program Manager for a Replacement Cards Agile Journey. Also, established and ran weekly journey feature reporting for Citi Card’s and Global Consumer Bank's senior management.

Citi Cards had signed a contract with a new credit card partner. As part of fulfilling the contract, performing an audit on vendor and Citi systems with access to sensitive partner data. The audit included data lineage analysis, business processes’ due diligence and an audit of vendors (3rd party, 4th party and inter-affiliates). Assignment was short-term and time sensitive.

Founded a behavioral analytics and management consulting firm, it leveraged NLP, social media analysis, and big data to understand the behavior and cultural attributes of individuals and organizations. Built the team from the ground up - recruited and managed data scientists, corporate psychologists, and patent lawyers. The insights that were developed were harnessed for a variety of applications across different industries, with a particular focus on the financial sector. Services and Applications included:• Product/Customer Sales Matching: Using behavioral insights to improve alignment between product offerings and customer preferences.• Risk Identification and Monitoring: Employing analytical tools to detect and monitor potential risks within client organizations.• HR and Compliance: Assisting human resources and compliance departments by providing deeper insights into employee behaviors and corporate culture.• Executive Due Diligence: Conducting detailed analyses of executives' social media and public behaviors to assess compatibility and risk before hiring or partnerships.• M&A Due Diligence: Evaluating corporate culture and employee compatibility as part of the mergers and acquisitions process.

Operational Risk Director, Global O&T Risk Management Strategy / Head of Data Analytics and ReportingCiti Global Operations and Technology (O&T) is tightly integrated with Citi’s businesses. With more than 100,000 employees in over 100 countries, O&T plays a central role in driving value for the firm and its clients.• Head of Citi’s O&T Quantitative Risk Program (QRP) – an integral part of the O&T Risk Management Process that drives risk management reporting and analysis solutions across Operations and Technology• Created Operations & Technology’s Quantitative Risk Framework that aggregates disparate risk data to give a holistic view of Operational Risk• The Program has identified and developed Key Risk Indicators, including risk-tolerance thresholds for senior risk managers, Independent Risk, Internal Audit and Regulators• The Program provides O&T Senior Management with a mechanism to objectively view improvement and/or deterioration trends of Citi’s Risk Profile over time• Developed related Cognos dashboards to assist Citi’s most senior Global O&T Risk Officers to identify Material Risks and to assess Risk Management performance through risk data aggregation, trend analysis and correlation• Developing a best-in-class approach to analyzing, mining and correlating O&T Operational Risk information using statistical and text analysis based upon SPSS• Developed strong working relationships with senior management across Citi

Basel II SME.

Derivatives Consultant on the Lehman BankruputcyBarcap’s Derivatives and Loans Migration Work Stream Leader• Responsible for ensuring that smooth migration of approximately 60 derivatives and loans systems’ data from Barcap to the Administrators of a dozen bankrupt Lehman entities globally• Program’s technical, derivatives and loan subject matter expert• Liaised with Barcap and Administrators’ experts to establish scope, create requirements documents, project plans, determine scheduling, knowledge transfer and craft contracts for delivery

Executive Director, Information Barriers Program (Chinese Walls)Established Morgan Stanley’s information barriers and controls program. • Defined information barrier and information control criteria with senior Operational Risk personnel in Prime Brokerage, Fixed Income and Equities and Legal and Compliance • Created a framework, scorecard and tracking tool for analysis, mitigation and reporting metrics to the business • Led a team of analysts to perform business and gap analysis across IT and the business supporting Equities, Fixed Income, Operations and Finance• Established benchmarks for IT to remediate based upon risk• Tracked remediation and risk mitigation, reported metrics to senior Operational Risk Personnel in the business• Developed information barrier procedures and advised on policies Executive Director, Consumer Data GroupEstablished the Consumer Data Group (CDG) as a partnership between data consumers to coordinate data strategy, data/project requirements and governance across silos for improved data sourcing and processing of data to consumer functions. Consultant, Business Analyst for Credit RiskManaged a group of business analysts to create Proof and Control requirements for Basel II Credit Risk best practices that included identifying and quantifying control and operational risks. Developed extensive documentation and analysis detailing current state and proof and control gaps.