Michael Bigwood Email & Phone Number

Florida, United States

Miami-Fort Lauderdale Area

Lead multi-site portfolio at various sites ensuring profitability while maintaining the highest level of customer satisfaction. Recruit, hire, schedule, train, and discipline a diverse staff of 65 employees. Develop and implement customized security plans through consultation with customers. Ensure staff readiness and site compliance through audits and inspections. Conduct equipment and security infrastructure evaluations. Utilize financial and labor data to drive business decisions in collaboration with other business sectors.Select Accomplishments▬▬▬▬▬▬▬▬▬▬✔Reduced portfolio overtime 8% through effective hiring and increased retention.✔Eliminated inherited overdue staff training mandates through acute attention. Revised new-hire training protocol to ensure no future overdue mandates.✔Portfolio has consistently achieved monthly inspection and financial KPI's since hire.

Lauderhill, Florida, United States

Led 35-member staff in the successful investigation of over 2000 criminal incidents annually. Managed the operations, training, and development of supervisors, investigators, analysts and crime scene technicians. Coordinated complex and high-risk emergency operations. Provided investigative guidance in all manner of high-index crimes ranging from homicide to complex thefts. Assessed intelligence, threat, and trend data and developed strategic responses. Proactively monitored budgets and participated in annual budget forecasting. Oversaw federal and local task force detachments including funding and asset forfeiture. Coordinated outside vendors and contracts ensuring availability of technical equipment and services. Orchestrated media responses to high profile events. Serve as a key agency liaison with law enforcement, private businesses, and the community.Select Accomplishments▬▬▬▬▬▬▬▬▬▬✔Refined investigative methods and reporting procedures leading to 3% overall agency increase in part-one crime clearance rate.✔Developed operation Cease Fire leading to 6.1% city-wide violent crime rate reduction.✔Spearheaded procurement of cutting-edge facial recognition software and historical cellular data analysis software leading to increased investigative capability. ✔Enhanced Departments representation among local federal task-forces in South Florida.

Lauderhill, Florida, United States

Led specialized investigations using covert tactics to infiltrate organizations and gain intelligence. Organized and led complicated high-risk emergency operations instituting recognized Incident Command principles. Assessed intelligence information and developed action plans addressing root causes. Coordinated multiple successful long-term initiatives with both State and Federal partners. Built federal and local law enforcement partnerships through increased mutli-agency involvement. Sought and secured specialized training opportunities ensuring staff readiness and development. Maintain budget and regulated unit expenditures. Additionally, served as agency task force officer to the United States Marshals Service Fugitive Task Force.Select Accomplishments▬▬▬▬▬▬▬▬▬▬▬✔Grew Strategic Investigations Unit from a temporary initiative to a full-time unit within the Lauderhill Police Department.✔Identified and addressed on-going burglary/auto theft trend and reduced occurrences by 41% through strategic enforcement action, community involvement, and target/threat analysis.✔Integrated detectives into federal and local task-force positions increasing unit’s capabilities and effectiveness.✔Awarded Unit Commendation, 2019.

Lauderhill, Florida, United States

Developed, administered and supervised training of new hire and existing Departmental employees. Ensured staff training compliance with State and Federal regulations. Created innovative training exercises to enhance future performance and remediate prior shortfalls. Organized mock emergency practices at known threat locations such as schools and event centers. Maintained records and evaluated employee performance in high-liability disciplines. Participated in multi-agency readiness drills and consortiums.Select Accomplishments▬▬▬▬▬▬▬▬▬▬▬✔Spearheaded Broward County’s first Active Shooter training and aware program used in the Broward County School System as part of a joint initiative with the Broward Sheriff’s Office.✔Developed highly acclaimed intra-agency annual tactics training.✔Mentored and developed a subordinate employee who was later promoted to supervisory ranks.✔Achieved Florida Law Enforcement Instructor certification.

Lauderhill, Florida, United States

Led crime reduction through the development and implementation of innovative crime prevention programs including environmental evaluations and community activism initiatives. Participated in public event planning including crowd management, traffic control, health and safety resources, and pre-event intelligence gathering. Served as law enforcement liaison to community members, government leaders, and local businesses. Acted as supervisor in EOC during states of emergency.

Lauderhill, Florida, United States

Led team of detectives accountable for investigating street crimes and enforcing the laws of the City of Lauderhill. Designed and initiated targeted enforcements based on analytical trend data. Participated with private sector ORC investigators targeting serial retail thefts. Conducted highly effective interviews of witnesses and suspects leading to evidence and intelligence. Constructed highly detailed, and often complex, cases for presentation to the State Attorney’s Office for prosecution. Gave compelling courtroom testimony.Select Accomplishments▬▬▬▬▬▬▬▬▬▬▬✔Conducted a two-year joint investigation into organized retail theft (ORC) and counterfeiting with major retailers including Walgreens, Publix, Target, CVS, and TJ Maxx.✔Appointed member of Broward County's multi-agency Field Force team

Lauderhill, Florida, United States

Accountable for the management and delivery of police services through the enforcement of state and local laws and ordinances. Prepared annual police officer performance evaluations and recommended actions based on those evaluations.

Lauderhill, Florida, United States

Provided K9 apprehension and detection services. Additionally, participated as US Customs & Border Protection Blue Lightening K-9 Task Force Officer. Knowledgeable in the use of K-9 teams for explosive detection/venue sweeps.Select Accomplishments▬▬▬▬▬▬▬▬▬▬▬✔Awarded K9 team Hard Dog, 2005 Davie Police Department K9 seminar.

Lauderhill, Florida, United States

Assigned to road patrol, charged with the enforcement and investigation of laws against the City of Lauderhill and the State of Florida.

Fort Lauderdale, Fl

Fort Lauderdale, Florida, United States

Bachelor'S Degree, Criminal Justice/Police Science

Activities and Societies: Criminal Justice Honors Society

Graduate - Institute Of Public Safety

Graduate - Narcotics Investigator School

Education record

Bachlor'S, Criminal Justice/Law Enforcement Administration