• Planned, established, and communicated project deliverables to meet deadlines and maintain project schedules for multiple projects throughout tenure. These projects were both for internal and externals clients ranging from small to large complex projects.• Procured, analyzed, prepared and presented monthly vendor usage reports for senior management, which led to a 10% increased cost savings by managing all vendor relationships.• Trained and mentored staff on technology projects to ensure compliance and accuracy of company initiatives.• Partnered with senior management on the design, procurement of multiple technologies, and implementation of multiple career centers for large client initiatives. This led to a 30% increase in services being used. • Assisted in the design, testing, and rollout of 2 separate generations of an internal candidate tracking systems. • Partnered with corporate clients on the design and implantation of online client portals. These portals were a central point of access for client reporting and service requests. • Head of all SAAS implantations for the entire company. Trained and mentored staff on newly adopted SAAS technologies, which led to 100% compliance over multiple SAAS deployments. • SAAS Administrator of Office365, Exchange, Salesforce, Microsoft MSD, Google+, Calendly, Textus, Zoom, WebEx, Adobe Connect and GoToMeeting. • Designed and developed training program for senior executive candidates going through transition. Training program was designed to educate candidates on all technology platforms, which led to increased utilization of services provided. • Designed and developed internal ticketing system for technical issues, which increased response time to resolve issues by 40%.• Performed routine and advanced desktop, server, network, database, software and information support and management.

• Forecasted and developed 4 million annual sales quotas with senior leadership.• Developed new business across the North Texas Region and helped expand company reputation throughout North Texas; maintained existing client relations while growing new opportunities within existing clients. • Implemented Solution and SPIN selling practices designed to achieve increased revenue goals.

• Performed routine and advanced desktop, server, network, database, software and information support and management• Installed, configured, maintained, troubleshot and tested hardware and mobile devices and a variety of platforms.• Administered users, groups, permissions, file configuration, print and remote access, event logs, backup and restoration of network, email, software and databases.• Monitored, troubleshooted, fixed and optimized performance of systems, problems and outages, hardware, printers and computer peripherals.• Managed communications and connection solutions, including local area networks, company website, internet applications.• Deployed and maintained all host security activities.• Designed and implemented disaster recovery plans for operating systems, databases, networks, servers and software applications.