• Responsible for the daily management and oversight of multiple client account teams and programs for Fortune 50 brands• Manages 5+ direct reports and department’s account management trainee program• Oversees 500+ event marketing days and $3.5M in revenue annually• Progressed from: Program Coordinator, Assistant Account Manager, Account Manager, Senior Account Manager, Director• Awarded “Employee of the Year” by peer vote• Member of senior leadership; responsibilities include evaluating team morale, staffing needs, establishing best practices and preferred vendors for account teams and company, employee progress and reviews, financial goals, new hire on-boarding, setting a vision and goals for the future• Head of NJ office and warehouse which includes the oversight of all operations and four employees• Ideate ways to enhance symbiosis of department: software management systems, staff training, vehicle tracking systems, asset storage and utilization• Execution of new business pitches – brainstorm, content creation, presentations, interfacing with creative team• Serve as operations manager for multiple clients on standout events: NHL Winter Classic and All-Star Game, NY Comic Con, Danville Concours d’Elegance, Whiteface Mountain, BCS Sugar Bowl, Hershey Park, NYC store display

• Managed daily communication with approximately 65,000 social media users• Led social media teams for U.S. Army All-American Bowl Week and “Top Gun” Camp• Acted as Operations Manager for “Eastbay Baseball Tour,” finishing 5% under budget• Functioned as “Player of the Year Tour” operations, public relations, and social media lead

• Executed national grassroots marketing campaign for 2011 U.S. Army All-American Bowl• Served as public relations liaison for U.S. Army and Eastbay Youth Bowl campaigns• Handled all tour team travel arrangements for thirty events over two month period

• Distributed tickets for 2010 season, including printing individual and group ticket packages• Generated ticket sales reports and managed customer databases• Worked with ticket management systems: Audience View and Fortress• Coordinated ticket pick-up at will call, and logistics for entire game day staff

• Operated will-call window at ticket office• Researched potential sponsors and organized information into workable database• Made calls to potential ticket buyers and facilitated retention outreach to season ticket holders• Engaged in grassroots marketing as part of the “street team”

• Managed student-workers at men’s rowing events• Set-up and disassembled athletic and facility equipment for various sporting events• Directed on-field penalty timer, official game time, and stadium sound-system operation

• Tracked and monitored head count for multiple managers located globally• Compiled and sent monthly manager expense review packages• Researched manager expense requests