Director Of Operations
CurrentSwitch is a jewelry and handbag membership service that lets you access pieces by luxury designer brands for $65/month.
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Michael Kozak is listed as Director of Operations at Switch | Operations Management Executive | P&L Optimization and Turnaround at Switch, based in Los Angeles Metropolitan Area, United States. AeroLeads shows a work email signal at joinswitch.com and a matched LinkedIn profile for Michael Kozak.
Michael Kozak previously worked as Director Of Operations at Switch and Operations Manager at Beacon Building Products. Michael Kozak studied at Altmba.
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I am currently Director of Operations at Switch, a D2C luxury jewelry and handbag rental company based in Los Angeles.As General Manager / VP with Aramark Cleanroom, I led the turnaround of the Los Angeles facility reversing both zero sales growth and declining margins with 10% YoY revenue growth and 35% YoY profit growth within 24 months. In my first leadership role with P&L responsibility, I led an excelling team in the Durham, NC facility to expand margins by 17% in under 12 months by dramatically reducing operating and labor costs through continual improvement.I am often sought to implement best practices across multiple locations and evaluate a facilities performance. I will increase profitability by focusing on operating costs and maximizing productivity by applying lean techniques such as 5S, theory of constraints, Gemba and kaizen. Most of my success is due to seeing what others do not or choose not to see due to bias.I help organizations make better decisions by focusing on avoiding mistakes rather than being brilliant. I will increase revenue by focusing on consultative selling with sales account executives, direct impact marketing and social media.Providing a great customer experience is about understanding an organizations purpose. Why do we do what we do? By understanding what we believe, an organization can do business with people who believe what they believe.I am always looking for problems to solve and to help leaders define their organization and inspire their people, so if you think I can help or would like to talk, DM me.
Listed skills include Customer Service, Leadership, Customer Satisfaction, Management, and 45 others.
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Switch is a jewelry and handbag membership service that lets you access pieces by luxury designer brands for $65/month.
Herndon, Virginia, Us
Led operations and sales for the largest commercial roofing supply yard in Southern California. Ownership of P&L, sales, and distribution for $30 million in annual revenue.
Sabbatical
Burbank, Ca, Us
Turned around three underperforming facilities with full operational control to focus on expanding margin growth, addressing staff issues and directing an operational paradigm shift. Ownership of P&L, sales, customer service, production, distribution, quality, merchandise control, 8 direct reports and 110+ employees. • Improved throughput by 5.8% in 2015 and 5.2% in 2016 by applying the theory of constraints. Set KPIs for labor rates which further reduced operations costs.• Led a sales team that hadn’t met targets in 2 years to exceed 2016 sales plan by coaching, solution selling and focusing on more profitable innovative products targeting specialty areas• Guided the team to renew and extended 40+ contracts worth 75% of annual revenue by coaching to our value proposition and service model.
Burbank, Ca, Us
Promoted and assumed full P&L ownership of Durham, NC facility. Led strategy, all aspects of operations, existing customer relationships and new account sales.
Burbank, Ca, Us
Led day-to-day operations for 4 departments – production, maintenance, merchandise control and distribution – for a 30,000 sq. ft. facility with 90+ unionized staff, 3 managers and 2 supervisors. P&L ownership for all plant operations and final product delivery for reusable cleanroom garments and peripheral products to FDA regulated customer base.
Burbank, Ca, Us
Accountable for production operations, with indirect oversight over P&L, scheduling, quality, maintenance, capital purchases, logistics, safety, HR and administration. Led performance of two Supervisors and 90 unionized staff.
Burbank, Ca, Us
Managed and grew a portfolio of 20+ major accounts across the Midwest. Drove sales growth through active account management, customer needs analysis and competitive pricing.
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Michael Kozak works for Switch.
Michael Kozak is listed as Director of Operations at Switch | Operations Management Executive | P&L Optimization and Turnaround at Switch.
AeroLeads has found 1 work email signal at @joinswitch.com for Michael Kozak at Switch.
Michael Kozak is based in Los Angeles Metropolitan Area, United States while working with Switch.
Michael Kozak has worked for Switch, Beacon Building Products, Career Break, and Aramark Uniform Services.
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Michael Kozak studied at Altmba.
Michael Kozak is listed with skills including Customer Service, Leadership, Customer Satisfaction, Management, Sales Process, Business Relationship Management, Cross Functional Team Leadership, and Customer Retention.
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