Michael Bleiweiss Email & Phone Number

Methuen, Massachusetts, United States

I started playing flute in fifth grade and continue to this day. In college, I took a music minor and started composing. My work leans mostly "classical" in style, but also includes marches and novelty pieces plus a side specialty arranging songs for flute (or other instrument) and voice.

Bedford, MA

• Acquired requirements and wrote specifications for customer reports.Shepherded reports through the development process.
• Developed new questionnaire for gathering customer report requirements.
• Developed new specification document for passing report requirements to developers.
• Documented department processes.

Waltham, MA

• Provided Tier I & II technical support. Performed troubleshooting using direct SQL queries into the database back-end and analyzing T-SQL stored procedures. Created and configured user login accounts for the company’s.
• Documented stored procedure calling dependency trees for Risk Manager application.
• Developed T-SQL data analysis tools and posted them into the company’s technical knowledge base.
• Wrote comprehensive documentation on data import and reporting procedures.
• Wrote step-by-step process document for creating Risk Manager user account.
• Maintained and upgraded Perl programs used for generating reports and managing data files.

Waltham, MA

• Provided technical support, troubleshooting, and issue resolution for clients via e-mail and telephone.
• Handled over 20 cases per day.
• Provided assistance and resolved issues with the program’s user interface.
• Performed troubleshooting using direct SQL queries into the database back-end.
• Analyzed T-SQL stored procedures.
• Documented process for escalating Master Case bug reports to Development.

Haverhill, MA

Worked with Oracle Business Intellegence applications to develop data models and reports of public transit data.

Andover, MA

• Provided Tier II technical support, troubleshooting and resolving issues that were beyond the scope of front-line Support personnel.
• Handled average of 35 call tickets per week with 60% resolved without further escalation.
• Was resource for writing SQL queries for reports and letters requested by clients.
• Contributed to library of SQL queries for diagnosing and fixing invalid data.
• Wrote troubleshooting guide documenting techniques used in my position.
• Wrote class notes for and taught course on SQL for new company employees.

Somerville, MA

• Provided user technical support and training for 51 remote sites for two proprietary databases tracking student progress. Performed monthly quality control analysis on the data input into the databases.
• Developed MS Access databases for tracking technical support calls and volunteer recruitment.
• Developed analysis techniques and a chart in Excel to efficiently summarize remote site data.
• Wrote training manual for the WBRS AmeriCorps database.

• Scripted solutions to textbook math problems using Delta AT for GEX Publishing Services.
• Developed MS Access databases to manage program data for Lawrence CommunityWorks.
• Maintained Web sites for Common Cause Massachusetts and the Ethical Society of Boston.
• Performed research for and created catalog in Adobe Acrobat for Minuteman Controls.

Salem, NH

• Wrote and maintained applications in Array Basic and Visual Basic for analyzing spectroscopic data. Developed and wrote specifications for new applications. Provided customer technical support. Tested software to.
• Wrote specifications for and tested file format converters, including test plans and test reports.
• Wrote 16 Visual Basic applications to perform data analysis and manipulation.
• Rewrote library of 15 programs in Array Basic for performing mathematical and graphical manipulations on data, including complete redesign of the user interfaces.
• Extracted mathematical algorithms from programs to create a library of 56 “Black Box” subroutines.
• Wrote specifications for new and upgraded applications.

Salem, MA

• Developed and tested advanced HID, fluorescent, and tungsten-halogen illumination systems from concept to completion. Designed, acquired and maintained test equipment for specialized project requirements. Performed.
• Managed Coast Guard contract to develop a pulsed fluorescent light source for navigational buoys.
• Developed neon lamp for automotive tail lights in 2 weeks as leader of engineering team.
• Wrote and maintained software to operate spectrometers and prototype CAM manufacturing equipment. Automated data transfer between test equipment and master database.
• Equipped new optics laboratory from scratch. Specified, purchased and installed test equipment.
• Debugged and upgraded headlight modeling program. Improved program speed by a factor of 10.

Irvine, CA

• Designed and implemented experiments in combustion to improve efficiency and reduce emissions. Worked with a broad range of fuels, including natural gas, oil, coal, and coal-water slurries. Developed test equipment and.
• Performed experiments in combustion of natural gas, oil, coal and coal-water slurries.
• Improved efficiency of chemical waste incinerator while reducing its supplementary fuel requirements.
• Developed new device to determine the fouling tendencies of ash from coal combustion.
• Designed and built high volume particulate probe to measure stack emissions.
• Developed probe to evaluate pyrolysis of coal in a coal gasification furnace.

Oracle Database Associate, Oracle Dba - Fundamentals I & Ii

Oracle Dba - Sql

M.S., Engineering Physics

Activities and Societies: Concert BandConcentration in Combustion and Energy Policy & Technology. Masters Thesis: Particle Size.

B.S., Physics Major, Music Theory Minor

Activities and Societies: Concert Band Yearbook (photographer) Treasurer at my living group (Student House) Campus Tour GuideBachelor's.