Michael Blood Email & Phone Number

South Jordan, Ut, Us

Boston, Ma, Us

London, Gb

Boston, Massachusetts, Us

Exceeded pipeline creation goals, grew pipeline 160% Y/Y, contributed 40% marketing revenue• Designed and built world-class inbound and outbound account-based demand creation engines• Hired and grew team members across digital marketing, sales development and external partners• Recognized among peers in demand creation, account-based marketing and operations• Grew inbound pipeline creation 150% Y/Y and delivered 10X ROI• Grew account-based outbound pipeline 200% Y/Y

Austin, Texas, Us

Exceeded goals for marketing-sourced revenue: 40% growth, 33% contribution, 200% Program ROI• Transformed campaigns from to audience-centric (vs product) using Sirius Decisions framework• Led campaign and inbound marketing development team• Designed and implemented digital lead generation process, resources and technology• Designed and led account-based marketing (ABM) programs, resources and technology stack

Aliso Viejo, Ca, Us

Lead strategy and operations for VP Product Management across 4 Business Units, $1B revenue• Increased company-wide planning discipline by orchestrating alignment of strategy across Product, Marketing and Sales; thus enabling product-level profitability planning (tops-down/bottoms-up) in annual operating plan

Round Rock, Texas, Us

Directed design and planning of global marketing campaign investment/spend management structure and process.• Recognized by Sirius Decisions for leading best-in-class go-to-market and campaign investment planning process and leverage of Marketing Resource Management (MRM) system to deliver foundation for ROI analysis• Conceived and produced marketing spend peer benchmark, delivering breakthrough insights to enable BU planning• Transformed planning/readiness process by aligning with customer journey and standardizing globally

Round Rock, Texas, Us

Identified and translated mid-market business customer needs into offer priorities and go-to-market approach, $16B market• Aligned business units to prioritize offer definition based on mid-market customer needs (vs. historical large enterprise focus), enabling easier-to-use offers and reduced design complexity (software, hardware, services)• Delivered customer insights 50% faster through engaging industry analysts (200/year) and visual analytics expertise, impacting planning in six verticals and 20 technology spaces

Round Rock, Texas, Us

Defined SMB industry vertical strategy, defined offer priorities and implemented go-to-market approach• Grew Retail vertical revenue ($150M) 2-times faster than core business and 4-times faster than industry• Established analytics process and team to target sales/marketing outreach to customers by account, enabling revenue growth• Created Financial Services and Manufacturing Industry Vertical Strategy

Round Rock, Texas, Us

Led transformation agenda in mid-market segment; recognized thought leader for determining investment priorities• Drove company's first acquisition focused on mid-market IT systems management (KACE) by building business case, creating integrated view of market, vetting 20 competitors, and analyzing sales process• Selected to perform due diligence to scope opportunity in business intelligence market

Round Rock, Texas, Us

Advocated for and selected to lead new software planning role to address Small Business customer needs• Scoped and prioritized software offers and planning process for SMB products, partnering with 20 vendors• Created Voice of Customer process and integrated Net Promoter approach into product design and marketing• Saved $20M in 6 months by developing Lifecycle Value Analysis

Round Rock, Texas, Us

Led US-based team to deliver service readiness and cross-functional support for 6-site Asia-based contact center network for Consumer business• Shifted operating paradigm to manage customer cases end-to-end and focus on open case “backlog”, resulting in 25% faster issue resolution and 13% higher customer satisfaction

Round Rock, Texas, Us

Led team to improve customer experience in Dell Financial Services• Reduced customer escalations 50% & dissatisfaction 31% and improved satisfaction 35% over 5 months by leading change management across sales, marketing, customer service and finance

Round Rock, Texas, Us

Spearheaded global team strategy in continuity of supply, product roadmap design, and complexity management

Round Rock, Texas, Us

Program-managed cross-functional commodity team for Dell’s most complex commodity portfolio: $1B spend across 10 suppliers/80 unique parts for Notebook and Hand-held Display• Reduced portfolio complexity 50%, enabling significant improvements in Continuity of Supply• Managed supply to exceptional lead times while in severe industry supply shortage in 2003• Pioneered lifecycle LCD transition framework, achieving $7M cost-avoidance over 1st year

Round Rock, Texas, Us

Recognized for creating competitive teardown and OEM server fulfillment processes• Saved $3M by influencing redesign of back-plane on next-generation server• Launched 5 server platforms successfully and led multiple complex supply chain transitions

St. Louis, Mo, Us

• Created framework for logistics excellence for $3.2B business group, including new metrics in P&L

St Paul, Mn, Us

• Created and presented Europe market entry strategy for 3M's automotive solar reflective technology

Washington, Dc, Us

• Recognized as top-performing submarine training department in Pacific Fleet; directed 25-person unit in evaluating tactical processes and operational readiness of 12 submarine crews

Washington, Dc, Us

• Directed top quality assurance program among 8 submarines• Managed 5 engineering divisions of 10 people each on multiple deployments and in-port maintenance periods

Masters, Business Administration

Bachelor Of Science, Mechanical Engineering

Graduate, Nuclear Power And Submarine School

Bachelor Of Engineering - Be