Epic Analyst
Davita
Who is Michael Lujan? Overview
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Michael Lujan is listed as Epic Analyst at Davita, based in Denver, Colorado, United States. AeroLeads shows a work email signal at davita.com and a matched LinkedIn profile for Michael Lujan.
Michael Lujan previously worked as Senior Intellum Learning Management System Administrator and Epic User and Security Analyst at Davita Kidney Care and Senior User Security IT Services Administrator at Davita Kidney Care. Michael Lujan holds Ba, Business / Accounting from University Of Utah - David Eccles School Of Business.
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Email format at Davita
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{first}.{last}@davita.com
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Profile bio
About Michael Lujan
Administrator of the Davita's Learning Management System (LMS) through the delivery of IT support services. course set-up and maintenance based on curriculum and educational services requirements, maintenance of user permission roles, mapping organizational learning needs to system functionality, updating course catalogs, scheduling and communicating system maintenance and functional enhancements, resolution of technical impediments and creating technical requirements for LMS customizations and integrations.
Listed skills include Training, Software Documentation, Management, Salesforce.Com, and 14 others.
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Michael Lujan's current company
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8 roles
Michael Lujan work experience
A career timeline built from the work history available for this profile.
Senior Intellum Learning Management System Administrator And Epic User And Security Analyst
Senior User Security It Services Administrator
Senior Lms Specialist, Learning Services Ckd Ehr By Epic
Dec 2022 - Sep 2024
Learning Management System Administrator
Apr 2021 - Dec 2022
Technical Writer - Global Knowledge
Maintained and expanded a database of pre-written content to improve internal and external product support. Optimized database structure and record management system ensuring ease of access and data integrity. Identified and worked with relevant subject matter experts (SME) within the business who are owners of the pre-written content. Motivated and managed SMEs to ensure commitment to updating content on a pre-agreed cycle.• Assimilated information extracted from SMEs and re-write it into a defined style, ensuing that it is clearly articulated and easy to integrate into proposals.• Ensured legal and operational compliance of database information.• Conducted regular reviews of the knowledge base to identify areas that need to be updated / expanded.
Mar 2017 - Apr 2020
Global Operations Training Coordinator For North America
Assessed, designed, developed, and delivered global training solutions at all levels of staff for multiple and multiple business functions including internal support groups and external clients. Organized weekly, monthly training sessions for existing support personnel. Focused on training new and current staff in North America.• Conducted all existing staff technical up skilling. (e.g., Plateau Learning Management System, MPT - Management Performance System, Web Conferencing, Reservationless-Plus Conferencing, VoIP Conferencing, etc.).• Created and managed 80% of the knowledge base articles.• Supported business changes in accordance to departmental guidelines and in a timely and accurate manner.
Feb 2010 - Feb 2017
Global Quality And Training Specialist
Supported key stakeholders in delivering a high-quality customer experience by delivering global training solutions that are structured, measured, and innovative. Trained new and current staff in North America, the European Union, and Asia Pacific. Assisted the Director of Quality and Training, and the Operational Analysis Manager with quality control including the administration of MPT (Monitoring Performance Tool) reporting.• Designed, developed, and delivered online and classroom training for corporate office employees including tracking and reporting on training progress• Managed development, implementation, and continuous improvement of training programs, including on-going learning opportunities companywide.• Reviewed the structure of the knowledge base on a regular basis, to ensure that it reflects the needs of the business.
May 2005 - Jan 2010
2 education records
Michael Lujan education
Ba, Business / Accounting
Bachelor'S Degree
FAQ
Frequently asked questions about Michael Lujan
Quick answers generated from the profile data available on this page.
What company does Michael Lujan work for?
Michael Lujan works for Davita.
What is Michael Lujan's role at Davita?
Michael Lujan is listed as Epic Analyst at Davita.
What is Michael Lujan's email address?
AeroLeads has found 1 work email signal at @davita.com for Michael Lujan at Davita.
Where is Michael Lujan based?
Michael Lujan is based in Denver, Colorado, United States while working with Davita.
What companies has Michael Lujan worked for?
Michael Lujan has worked for Davita, Davita Kidney Care, Intrado, West Corporation, and Intercall.
How can I contact Michael Lujan?
You can use AeroLeads to view verified contact signals for Michael Lujan at Davita, including work email, phone, and LinkedIn data when available.
What schools did Michael Lujan attend?
Michael Lujan holds Ba, Business / Accounting from University Of Utah - David Eccles School Of Business.
What skills is Michael Lujan known for?
Michael Lujan is listed with skills including Training, Software Documentation, Management, Salesforce.Com, Project Management, Telecommunications, Call Centers, and Process Improvement.
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