Michael Blumenstein Email & Phone Number

Haddon Heights, Nj, Us

Haddon Heights, Nj, Us

Philadelphia, Pennsylvania, Us

MAIDENRE GSC IT INFRASTRUCTURE MANAGER | 07/2010 to CurrentManage Microsoft Infrastructure and Service Desk located in 5 Data Centers and offices located in US, Bermuda, UK, Germany and Ireland. Maintain and monitor Windows bases servers and computers, messaging applications, Exchange 2013 and Mobile Iron, and Citrix XenApp/XenDesktop. • Identified data owners and implemented security for least privilege access and created entitlement reviews by data owners using software package Varonis, resulting in proper access control to data, while meeting compliance with General Data Protection Regulation GDPR.• Worked with compliance on creating and implementing e-policy procedures and data retention plans, reducing stored emails and data directories and quicker backup / recovery times while decreasing infrastructure costs data retention. • Assisted in designing Disaster Recovery program and Business Continuity Program, providing recovery of any 1 data center to another within hours, meeting Recovery Time Objectives within BCP and Recovery Point Objective of 3 hours.

Led projects involving Microsoft environment following ITIL Framework. Managed and trained team. Worked with intra-company departments to evaluate computing needs.• Managed client's Microsoft Infrastructure environment through migrations to new network infrastructure and Active Directory Domain due to new company ownership, resulting in seamless transition with no down-time or loss of data. • Worked with vendors to start IT Security Management program, introducing patch management program and service desk implementation, aiding in reducing threats. • Built and deployed new Windows 7 environment utilizing Citrix XenApp / Xendesktop for line of business applications delivery, streamlining deployment of applications and lowering costs of new hardware while enabling remote access through Citrix Netscaler for employees and vendors• Implemented test environment for pre-production testing and configurations for multiple line of business applications, allowing for change and configuration management of critical systems to ensure only verified changes were applied to production servers and applications.

Radnor Township, Pennsylvania, Us

Sr. Network EngineerTeam Leader of Customer Support StaffSite-Leader for Bryn Mawr Hospital - Network Engineer