• Server and systems administration on Windows server 2003 – 2016, OS install, patching, troubleshooting• Exchange configuration, management, tracing and troubleshooting server 2007 – 365• Lead SharePoint administrator for enterprise intranet on version 2007 with experience in migration to SPO• Lync and Skype for business server administration and configuration• Teams configuration and management• SCCM administration, laptop OS installation, application management and OS patching• Active directory management and group policy configuration• Tier 3 support for 500+ on-site and remote users in a team environment• Implemented and managed many employee facing projects related to day-to-day operations including surveillance systems and physical access systems• Install and configuration of office equipment – printers, VOIP phones, video conferencing systems • End user technology training• Data center server racking, installation, configuration, troubleshooting, and repair• Managed data center day to day operations• Recognized by HR Director for exceptional interpersonal skills

o Managed on-site equipment upgrades and retrofit projects at Bank of America sites across DFW o Instructed and mentored new technicians o Recognized and promoted by management for outstanding performance

Performed many installations of complex 200mm and 300mm semiconductor wafer processing equipment Performed setup and calibration of high precision material handling roboticsBecame subject matter expert for multi node computer control system running real-time OS and process control software applicationSelected for overseas assignments in Taiwan and Korea to train new customers on operation of equipmentLed weeklong product training course within Corporate Training department instructing configuration and setup of critical robotic wafer handling system