• Identifying, developing and directing the implementation of business strategy • Cultivating the company’s reputation in the market with customers and suppliers • Planning and organising the company’s activities to achieve targets and deliver customer goals and needs• Account management of client projects while delivering a high-quality service• Dealing with issues as they arise and develop solutions to avoid / minimise impact to clients • Managing invoicing processes and ensuring timely and accurate billing for clients /customers / 3rd Parties• Managed, developed and supported all staff within the company• Building client relationships that result in revenue and profitability growth • New business development from initial enquiry through to sale and project delivery • Create proposals for new and repeat customer business transactions • Plan contractor/ 3rd Party work to deliver projects • Manage unexpected project issues and implement solutions • Creation and implementation of business processes covering business delivery, legal, HR and health and safety

• Involved in successful delivery of several large finance products • Coordinated project design meetings and scope decisions across internal departments and teams • Organised and managed testing of new applications / hardware prior to implementation. Included design, managing resource, implementation and execution • Delivered smaller projects to gain experience in preparation of Project Management role • Responsibility for assigning daily tasks/work to junior level staff on project teams • Managed successful project status meetings • Effective management of stakeholder relationships at all levels of the business (both internally and with 3rd party suppliers) • Liaised with relevant parties to understand requirements, prepared business specifications and defined and produced requirement documents • Organised and ran several training sessions for groups of 10-15 people