Michael Boulmona Email & Phone Number

Hartford, Ct, Us

Berlin, Ct

• Led the establishment of USA Auto Repair’s new dealership location; located the optimal property for the business based on location, space, access, and cost; then handled the negotiation of contracts and fees, resulting in 15% savings• Supervised the day-to-day activities of contractors and managed to keep the construction project on schedule and within budget

Hartford, Connecticut Area

• Built strong customer relationships from initial contact and exceeded sales goals by applying the consultative sales approach to understand their needs and effectively communicate the right offerings • Prospected for new clients and grew my number of repeat and referral customers by ensuring client satisfaction with products and excellent after-sale service• Utilized the CRM database system to proactively follow-up with existing customers, to evaluate their satisfaction and generate more business by up-selling, cross-selling additional services, and renewing leases before expiry• Ensured that service issues, requests and inquiries are managed proactively

Hartford, Connecticut Area

• Prospected for new clients while growing the base of repeat and referral customers• Boosted the dealership sales by 25% from first month by using new channels to advertise and increase traffic• Offered hands-on assistance to customers, assessing their needs, and maintaining current knowledge of consumer preferences and product knowledge to stock the dealership accordingly

Kuwait

• Was originally hired to sell ad space on bridges (pedestrian and motor) then within same year, was promoted to also handle media sales for Cinescape cinemas (14 theaters / 55 screens) and website (www.kncc.com). • In 2013, (50 signs) in Kuwait International Airport Ad sales was added it to my responsibilities. Through persistence, creativity and positive attitude; grew all platforms successfully• Substantially increased sales (20%) by leveraging internal creative resources and cross selling different media platforms among a diversified book of business of local and regional accounts• Built effective business partnerships with governmental agencies and ministries by educating (through presentations) and persuading them to advertise on cinema screens for first time, with that, generated new revenue streams

Kuwait

• Was accountable for all aspects of sales, business development, and client management for total of 475 units located all over state of Kuwait. Units used were lamp posts, mupis, mega coms, unipoles, and super unipoles • Directed team of four sales/marketing representatives, provided support/coaching, delegated responsibilities and held quarterly performance reviews and training to ensure sales targets are met/exceeded• Increased client base and total revenues despite market recession by revamping client relationship management, process improvements, trimming existing roster and adding new agencies

Kuwait

• Managed media sales process for “Al-Seyassah” and “Arab Times” newspapers from lead generation through closing, including administration (billing and reporting)• Managed and monitored client’s requests and inquiries in a fast-paced environment• Secured high-value accounts through consultative selling, customer service, effective solutions and promoting compelling business opportunities • Contributed to growth of both publications (15%) by maintaining/growing existing business and prospecting for new accounts adopting best practices