Michael Bowen Email & Phone Number

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Lead Analyst supporting Nationwide's Enterprise Customer Information data system.

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Dublin, Oh, Us

• Managed a poly-skilled team of approximately 10 employees from multiple regions worldwide• Served as the primary technical MDM solution analyst for various clients across different industries• Allocated and oversaw software development tasks while utilizing contractual hours in an efficient and profitable manner• Mentored junior team members to adopt a critical thinking mindset and a willingness to utilize software development best practices• Provided critical operational support to prospective clients, leading to long-term contracts worth over $500,000 in revenue.

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-Collaborate with business teams to produce technical requirement specifications for data system creation-Serve as the lead system analyst in determining feasibility of enterprise system architecture-Regularly audit the IBM MDM data system to maintain conformity to enterprise standards-Design analytical solutions to understand customer behavior and cultivate a long lasting positive customer experience-Researched and helped design a fully functional MongoDB Document data system leveraging a completely dynamic data schema format

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-Created technical specifications defining program interface operations, expected outcomes, and how interfaces are comprised.-Implemented a data cleanup that purged over 25 million data records from an IBM MDM data system, conforming to legal guidelines within Information Technology and increasing overall server and database efficiency. -Analyzed system defects in a timely manner to achieve overall system readiness and efficiency.-Produced data system requirement documentation leading to continuous improvement of high- profile data systems.-Expedited the process of converting Simple Object Access Protocol (SOAP) based online services to Representation State Transfer (REST) based APIs, effectively increasing service transaction efficiency.-Facilitated data modeling and mapping exercises to integrate newly acquired business data within existing database structures.-Consolidated multiple data feeds spanning numerous business lines into singular, more efficient data feeds using Informatica.-Assessed, communicated, and resolved upstream and downstream impacts to business partners as the result of data structure remodeling. -Queried highly normalized, complex data systems in a research/continuous improvement capacity to correct and enhance current-state processes in production.

New York, Ny, Us

-Attend and led business modeling sessions with international subject matter experts to achieve a detailed understanding of existing business processes. -Work with cross functional teams to gather requirements of the day-to-day operations of AmTrust Europe. -Assist in the development of solutions to improve overall data processing for Global clients.-Create tickets within AmTrust's SharePoint system to facilitate the need for dynamic reports to be produced from data within the Enterprise Data Warehouse.-Created technical specifications defining how program interfaces operate, their expected outcomes, and how they are comprised.-Acted as the dedicated resource for European EDI issue tracking and defect resolution.

Bachelor Of Science Degree, Business; Finance

Education record