Michael Bowen Email & Phone Number

Ottawa, Ontario, Canada

• Responsible for all aspects of managing a mid-sized non profit organization with over 500 members.• Hire, lead and organize a team consisting of 10+ staff members, and 50+ dedicated volunteers.• Responsible for purchasing, inventory, marketing, advertising, corporate partnerships, external contractors, budgeting and day to day operations.• Organize events, tournaments, and formal gatherings with guest lists of over 150 participants.• Regularly meet with the board of directors to provide financial updates, and update the board on the direction of the organization.

Ottawa, Ontario, Canada

• Responsible for day-to-day operations, staff scheduling across multiple departments and sites, supervision, and payroll management• Lead a team of 35+ staff members and liaise with over 20+ departments within the organization ensuring a collaborative work environment• Established equitable workloads for staff and ensure all work is accomplished in a set timeframe• Accountable for recruitment, hiring, reviewing resumes, conducting interviews, reference checks, processing, and onboarding• Maintain and monitor budgets across departments• Responsible for annual performance reviews

Ottawa, Ontario, Canada

• Reported directly to the Director of six different operational departments• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands while operating within the annual budget• Reviewed and updated corporate and emergency preparedness policies to reflect changing conditions and maintain optimal safety standards for all employees• Ensured excellent customer service to employees, visitors, and patients working alongside other departments to ensure optimal outcomes

Ottawa, Ontario, Canada

• Lead the COVID 19 screening department, ensuring all protocols are strictly followed• Hospital wide inventory management and distribution of personal protective equipment• Audited the screening process and rigorous record keeping of all visitor activity in the hospital

Stowe, Vermont

• Ensured the day-to-day marketing and operations, monitoring ticket and hotel room inventory simultaneously for multiple events and locations• Conducted $3.5 million of sale transactions of luxury travel packages to world-renowned events around the globe• Acted as an on-site liaison to ensure smooth operations during tournaments and events • Engaged with clients, meeting their requests and needs while providing excellent service • Aided in the organization and execution of professional tennis tournaments

Tilburg Area, Netherlands

• Expert knowledge in graduate student applications, recruitment and retainment• Engaging with external governmental institutions and various internal departments • Aiding in the establishment of supervising professor interaction schedules

Canada

• Responsible for coaching, event management, social media management, member requests, and communications • Maintaining the aesthetics and quality of the courts and the clubhouse

Bachelor'S Degree, Business/Commerce, General, Cum Laude

Activities and Societies: Men's varsity tennis team member. 1st place: INTOPIA business simulation Winter 2017

Master'S Degree, International Business