Michael Braddy Email & Phone Number

New York, Ny, Us

Chicago, Il, Us

Operations:- Successfully managed relationships with 10+ tenants, addressing their concerns and needs in a timely and efficient manner to ensure their satisfaction.- Conducted regular property inspections and recommended improvements to enhance tenants' living experience, creating a comfortable and safe environment for all.- Handled daily administrative tasks to ensure smooth operations and a high level of service.Fire & Life Safety Director:- Trained and educated tenants on fire safety and emergency procedures, fostering a culture of safety and preparedness.- Established and maintained emergency procedures and logs, ensuring timely response and resolution of any emergencies or irregularities.- Monitored equipment and systems to prevent potential hazards and minimize risks to tenants and their property.Customer Service:- Delivered exceptional customer service and communication to residents and prospects, fostering positive relationships and enhancing their overall experience.- Responded to inquiries and requests in a prompt and courteous manner, going above and beyond to exceed their expectations.- Promoted resident satisfaction and retention by addressing their concerns and needs, and resolving any issues in a timely and effective manner.Handyman:- Prioritized and completed work orders in a timely manner, ensuring minimal disruption to residents' daily lives.- Proactively identified and addressed maintenance issues, and followed established policies and procedures to ensure quality service delivery.- Maintained a safe and well-functioning building environment by enforcing all relevant codes, regulations, and standards, and keeping tenants informed of any relevant updates.

Chicago, Il, Us

- Maintained and updated office procedure documents and practices for all staff in addition to providing recommendations for improvement.- Management of general office duties such as answering all incoming calls, scheduling meetings and appointments as necessary, and developing travel arrangements for staff. - Worked closely with Property Manager on building requirements and procedures to alert staff of any changes in expectations for building safety issues.- Ensured that the office equipment is always operational by learning how to operate various technologies; Arranged for periodic maintenance of office equipment.