I am looking to transition back into a retail and wholesale management position.

I most recently worked in network availability and analysis, batch processing and customer service / call center. I earned a reputation for consistently meeting or exceeding standards for quality, customer service and deadlines. As a mentor and coach, I trained new hires and staff to ensure their professional growth and productivity.

In this role I ran all store operations, including opening and closing with end of day reconciliations and reports.* Supervised and managed staff of 4-5 per shift to ensure efficiency across processes and optimize skill sets* Established daily cash counts to identify and resolve discrepancies and deter theft.* Provided superior customer service in all aspects of the Walgreens offerings, and filled in as necessary during peak volume.* Reset merchandise and ordered… Show more In this role I ran all store operations, including opening and closing with end of day reconciliations and reports.* Supervised and managed staff of 4-5 per shift to ensure efficiency across processes and optimize skill sets* Established daily cash counts to identify and resolve discrepancies and deter theft.* Provided superior customer service in all aspects of the Walgreens offerings, and filled in as necessary during peak volume.* Reset merchandise and ordered goods for the following week’s delivery.* Faced all merchandise after store closing.* Re-stocked merchandise and took in orders from vendors Show less

I managed three sections in a 100,000 square foot warehouse selling grocery, soft goods, appliances and other items. Because of my strong performance, I was rapidly promoted to Warehouse Manager. I additionally hired staff and managed their performance.* Laid out new design on the floor as new merchandise arrived and worked with stockers to reset the aisle prior to store opening.* Provided forklift drivers with bay and aisle information so items could be pulled and… Show more I managed three sections in a 100,000 square foot warehouse selling grocery, soft goods, appliances and other items. Because of my strong performance, I was rapidly promoted to Warehouse Manager. I additionally hired staff and managed their performance.* Laid out new design on the floor as new merchandise arrived and worked with stockers to reset the aisle prior to store opening.* Provided forklift drivers with bay and aisle information so items could be pulled and stocked.* Worked with buyers of all merchandise and made recommendations on items to bring in.* Increased inventory turns by reducing prices on poorly selling goods.* Responsible for cigarette inventory. * Helped vendors set up for food samples.* Worked with buyers resetting areas for better exposure for their goods.* Identified areas for improvement and brought them to the attention of the owner.* Put out new and / or fast selling items with good price points onto end caps for increased visibility.* Counted change and cash in the vault to ensure change was available for the front end manager who was in charge of the cashiers. Show less