Michael Kiernan

Michael Kiernan Email and Phone Number

Agile Project & Program Manager (PMP) / Release Train Engineer: I organize teams, overhaul processes, and empower teams to deliver results @ Steampunk, Inc.
Michael Kiernan's Location
Fairfax, Virginia, United States, United States
Michael Kiernan's Contact Details

Michael Kiernan work email

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About Michael Kiernan

I completely own my agile and technical projects and drive for shared understanding and clarity, creating an atmosphere where team members collaborate easily and adapt to organizational change and shifting priorities. I’m self-directed, and results-focused and strive to master my projects to influence decisions and outcomes. I possess good judgment and outstanding leadership and communication skills, and the ability to collaborate and engage thoughtfully with all levels of management – both technical and non-technical. I enjoy coaching/mentoring other scrum masters and I'm a huge believer in servant leadership - the kind that empowers teams to be their best in a fast-paced, dynamic work environment while I solve problems, cut out the noise, and improve intra-team collaboration.I’ve worked directly with Scrum teams for 7 years as a Scrum Master, Senior Scrum Master, and Release Train Engineer, and have mastered the art of organizing teams, helping them increase their delivery velocity, and increasing collaboration through team building and instilling the latest best practices into the team.My background in Product Ownership and Product Project Management gives me empathy for my Product partners and has shown me how to facilitate a productive partnership between the business and technology.The teams I worked with specialized in APIs, open-source databases (Cassandra), and all work was done on Amazon Web Services (AWS) cloud. These teams have built platforms to manage messaging in the Capital One mobile app and built from the ground up a centralized customer data platform that enables customer data accuracy and powers analytics for the entire company.

Michael Kiernan's Current Company Details
Steampunk, Inc.

Steampunk, Inc.

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Agile Project & Program Manager (PMP) / Release Train Engineer: I organize teams, overhaul processes, and empower teams to deliver results
Michael Kiernan Work Experience Details
  • Steampunk, Inc.
    Information Technology Project Manager
    Steampunk, Inc. Nov 2023 - Present
    Mclean, Virginia, Us
  • Teksystems
    Release Train Engineer
    Teksystems May 2023 - Nov 2023
    Hanover, Md, Us
    Chief Scrum Master for 3 Projects that modernize and increase the performance of applications and infrastructure and speed up troubleshooting and incident management.
  • Capital One
    Agile Program Lead (Program Manager/Rte), Senior Manager (Managed 3 Ftes, 3 Contractors)
    Capital One Jan 2021 - Apr 2023
    Mclean, Va, Us
    Stood up a new Site Reliability Engineering (SRE) program in a 55-team portfolio that managed and standardized databases, implemented best practices, and automated low-value work, freeing up time for feature work throughout the portfolio. Major Achievements:-Worked with distinguished engineers across the portfolio and divisional Cyber SMEs to bring clarity of intent on Cyber Security initiatives and Vulnerability remediation, resulting in the completion of ~15 initiatives per year and ~35k - 90k vulnerabilities remediated per month-Reduced VP release exception approvals by 90% by educating and training Tech Leads and Scrum masters on navigating the enterprise change management process
  • Capital One
    Agile Delivery Lead / Scrum Master / It Project Manager, Manager (Managed 3 Ftes)
    Capital One Oct 2015 - Dec 2020
    Mclean, Va, Us
    Worked directly with 3 teams, and partnered with 2 others working on the same application to organize and estimate work, manage on-call support schedules, manage dependencies, and remove impediments to ensure on-time delivery of quality software using SAFe. Stood up a release management function that increased release frequency while reducing rollbacks due to overlapping releases. Revamped working processes and interaction model to increase the efficiency of teams and increase velocity of work done.Major Achievements: - Managed a complex project to re-platform an on-premises-hosted customer data application to Amazon Web Services (AWS), enabling the corporate strategy to shut down data centers. - Revamped the process by which marketing messages were deployed in the Capital One mobile app, increasing time to market for these messages
  • Capital One
    Business Systems Analyst / Scrum Master, Manager
    Capital One Oct 2013 - Sep 2015
    Mclean, Va, Us
    Elicited system and functional requirements from business customers and led software development teams in understanding and refining these requirements for delivery.In an exploration of Social Media Technology, led a lean pod of 2 developers and a product owner to design, build and launch 10 prototypes and proofs-of-concept for Social Media integrations meant to increase engagement with Capital One’s Mobile app
  • Capital One
    Product Manager / Product Owner - Capital One Direct Banking, Manager
    Capital One May 2012 - Sep 2013
    Mclean, Va, Us
    Working with one of Capital One’s first Agile scrum teams, designed and facilitated quantitative and qualitative user research to refine requirements into a minimum viable product (MVP).Major Achievement: Led team of software developers, user experience designers, and business analysts in creating a prototype for an innovative checking-account switching feature that gained two US patents (No. US 9,830,648 & No. US 10,325,311)
  • Capital One
    Product (Project) Manager, Principal Associate
    Capital One Apr 2006 - Apr 2012
    Mclean, Va, Us
    Managed marketing projects for a team that grew Capital One’s National Direct Bank to become the second-largest direct bank in the US at that time.Major Achievement: Executed Costco Wholesale partnership multi-channel marketing projects, including relationship management, which generated over $1B in funding for Capital One in the first two years
  • Capital One
    Communications Specialist - Corporate And Direct Banking, Senior Associate (Managed 1 Contractor)
    Capital One Feb 2002 - Mar 2006
    Mclean, Va, Us
    -Managed all communications for Marketing & Ops (Call Center & Back Office) divisions in the Direct Bank-Created communications plans and managed complex communications projectsMajor Achievement: Led project to build an intranet site for communications from the ground up
  • Allergy & Asthma Network
    Publications Manager
    Allergy & Asthma Network Jan 2001 - Oct 2001
    Fairfax, Virginia, Us
    Coordinated and managed all aspects of non-advertising content of award-winning bi-monthly 88-page consumer magazine and bi-monthly 8-page newsletter, including in-house and freelance writing, editing, design and print production.Major accomplishment: • Gained AANMA unprecedented national exposure by facilitating mention of the non-profit's name and toll-free number in syndicated comic strip Rex Morgan, M.D.
  • The Korea Herald
    Editor, Chief Copy Editor And Reporter
    The Korea Herald Apr 1998 - Oct 2000
    Seoul, Kr
    • Managed a team of 20 freelance writers, 10 staff reporters, 8 photographers, and layout designers in producing a weekly culture supplement and daily news stories that helped Koreans learn English and Expats to better engage in Korean culture and society
  • Ybm
    Esl Textbook Writer
    Ybm Sep 1995 - Apr 1998
    서울시, 서울시, Kr
    • Co-authored, edited and planned layout of over 10 books used in company-owned and franchised English language institutes across Korea.

Michael Kiernan Skills

Start Ups Problem Solving Maritime Hospitality Small Business Organizational Leadership Navigation Leadership Public Speaking Communication Skills Sales And Marketing Leadership Strategic Planning Small Boat Operations Shiphandling Ship Security Officer Ship Management Boat Building Cruises Sailing International Shipping Yachting Ships Maritime Operations Boating Marine Engineering Vessels Maritime Security Maritime Safety Seamanship Celestial Navigation Solas Ism Vessel Operations Gmdss Ports Boat Marketing Shipping Sales Public Relations Customer Service Event Management Marketing Strategy Operations Management New Business Development Team Building Entrepreneurship Negotiation Event Planning Logistics Cross Functional Team Leadership Marketing Communications Corporate Communications Communications Planning Online Marketing Product Marketing Email Marketing Digital Marketing Product Management Project Delivery Project Planning Editorial Skills Journalism Website Development Website Redesign User Experience Editing Business Analysis Strategy Project Management Web Design Analytics Management Vendor Management Program Management Analysis Agile Methodologies

Michael Kiernan Education Details

  • University Of Maryland - Robert H. Smith School Of Business
    University Of Maryland - Robert H. Smith School Of Business
    General
  • University Of Connecticut
    University Of Connecticut
    General

Frequently Asked Questions about Michael Kiernan

What company does Michael Kiernan work for?

Michael Kiernan works for Steampunk, Inc.

What is Michael Kiernan's role at the current company?

Michael Kiernan's current role is Agile Project & Program Manager (PMP) / Release Train Engineer: I organize teams, overhaul processes, and empower teams to deliver results.

What is Michael Kiernan's email address?

Michael Kiernan's email address is mi****@****one.com

What is Michael Kiernan's direct phone number?

Michael Kiernan's direct phone number is (877) 383*****

What schools did Michael Kiernan attend?

Michael Kiernan attended University Of Maryland - Robert H. Smith School Of Business, University Of Connecticut.

What are some of Michael Kiernan's interests?

Michael Kiernan has interest in Politics, Boating, Travel, History.

What skills is Michael Kiernan known for?

Michael Kiernan has skills like Start Ups, Problem Solving, Maritime, Hospitality, Small Business, Organizational Leadership, Navigation, Leadership, Public Speaking, Communication Skills, Sales And Marketing Leadership, Strategic Planning.

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