Michael Brick Email & Phone Number

Atlanta, GA, US

Coraopolis, PA, US

• Improve operational systems, processes and policies in support of organizations mission and increasing productivity.
• Contribute to short and long-term organizational planning; drive initiatives contributing to long-term operational excellence.
• Train/develop supervisors and non-exempt associates; coach and counsel employees with regard to performance issues.
• Maintain established standards to meet budget goals and productivity standards.
• Plan/forecast work flow, budget labor, ensure safe work environment, and maximize efficiencies for a 1,000,000 square-foot facility.
• Efforts have led to increases in productivity, of more than 20%, year after year.

• Cultivated new business opportunities networking at conventions, developing/building and/or strengthening customer relationships. Worked in conjunction with major apparel and equipment companies and sports teams to.
• Sharpened operational performance by developing a new employees’ training process; conducted final interviews for prospective sales reps.KEY CHALLENGES/SOLUTIONS
• Fueled increases in sales by working diligently with Sales reps in Athletic Sales Division.
• Elevated brand awareness by improving public relations with professional, collegiate and high school sports teams around the country.

Raleigh, North Carolina, US

• Received promotion, from Operations Manager to Branch Manager; relocated from North Carolina to Atlanta, GA.
• Improved operations by developing strategies for current customer retention, and for cultivating new business.KEY CHALLENGES/SOLUTIONS
• Reporting to company’s General Manager, enhanced operational effectiveness by providing oversight of $300,000 monthly revenue while managing a staff of nine Supervisors, Customer Service Reps, and 40 drivers.

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• Enhanced operational performance by managing team of package handlers, package loading and unloading, parcel routing, documentation and procedure control for hazardous material shipments and management.
• Directed/managed sort operations, assigned tasks, monitored productivity, conducted job appraisals, and developed a climate for offering information and opinions; maintained service quality by establishing and.
• Recognized/received company awards for: Lowest Accident Frequency, 2005; Service Manager Award, 2002-03; Best Package Handler Retention 2002-03; Manager of the Month, 2004; Interactive Management/FedEx University; Blue.

Bachelor’S Degree, Business Administration And Management, General

Bsba, Business Management

General Studies