A dedicated, entrepreneurial minded, executive with a demonstrated pattern of improving the customer experience by delivering on KPIs in mission critical processes. Recognized for outstanding financial achievement consistently over four decades. Collaborative leader, adept at forging partnerships across matrix organizations and between channel partners. Successful in leading growth initiatives, breaking into new markets, harnessing disruptive technologies to develop innovative solutions for clients, turnaround situations and other challenging circumstances that require balancing two imperatives: strong financial results and high cross functional team engagement. Experienced in managing complex business re-engineering programs, providing measurable results for my clients.Specialties & Skills: C-Level Relationships, Revenue Optimization, AI, Business Process Intelligence, Robotic Process Automation, Cyber Security, Cloud Migrations, Managed Services, Disaster Recovery, FEMA, HUD, Enterprise Risk Management, Professional Services, Software & Infrastructure Sales, Mentoring and Coaching.Trulight is a trusted advisor for Cyber Security, Risk Compliance, and Technology Strategy. We seek to show organizations how to highlight areas of opportunity, while minimizing areas of risk. Key to minimizing risk, is a well-defined, and implemented, cyber security strategy and plan.