Interoperability Technician testing mobile phones to car radio/audio units utilizing network analysis, Wi-Fi, Bluetooth and mobile communication. Train staff on test setups and methods, initiate recommendations for new equipment designs. Receive instructions from and reports data to engineers and other lab personnel. Communicates with clients during the setup and performance of a test to demonstrate or otherwise illustrate equipment test methods and/or to discuss test results. Communicates laboratory activities and instructions to lab staff assigning testing and reviewing lab work to keep project completion dates.

Perform EMC (Electromagnetic Compatibility) testing for automotive components including Radiated Emissions, Radiated Immunity, Conducted Emissions, Conducted Immunity, and Electrostatic Discharge,

Senior technician to Install/Repair all AT&T services for business and residential customers. Services include but not limited to DSL, ADSL, VDSL, GPON Fiber, Telephony/Telecom, POTS/PBX/VoIP, Internet, LAN/WAN Networking, FTTN/FTTP, KAKU Satellite, and Wireless communication. Advanced technical skills in root cause analysis for TCP/IP, PC, IOS, Netgear, Cisco, 2.4/5.0 WIFI and Gigapower speed networks. Physical abilities from working aloft in aerial copper and Fiber terminals through DMARC interfaces to internal network CAT5/CAT6 cabling. Wide range of customer support from Network Engineers to end users Mentored junior technicians in all aspects of training and development. Remained current on all new and developing technologies in the industry to better serve all customers.

Perform all company duties: sales, installs, maintenance, billing, HR, payroll, and purchasing.. Attended all training seminars as needed to keep current on methods and practices. Contracted to private, commercial, and industrial jobs to companies such as: Ford, United Airlines, & TPC Dearborn, et al.

Lead the Network Consulting Team on existing and new accounts including Field Lead Engineer for top two accounts: NYX Inc: Provided LAN/WAN and ISDN line to India to establish and support local sites, also, developed and incorporated back up plan for UNIX based workstations to back up to NT network. Supported protocols using TCP-IP, FTP, Net Bios, T1, DSL, ISDN, Cisco Routers and Switches, Ascend Routers, Linksys Hubs and ADL backup drives along with Firewall Administration for Raptor and Checkpoint Bermaxx Intl / Bernal Inc. Developed new LAN for large facility that replaced and reorganized all routers, switches, hubs, patch panels for 128 user workstations. Rebuilt TCP/IP stack and reconfigured workstations to new LAN followed by remote and on site support.

Assigned to Ford Motor Company – Call Center Coordinator providing Customer Service and Support to nationwide Dealerships utilizing Satellite Network for all core Business needs. Prepared and supported applications to be presented to Marketing and Systems Groups. Mid-Level Management providing interface to upper Management for off site consultants responsible for all updates and meetings in Coordination for project leading 12 people. Administration and Support for WAN, LAN, TCP & VSAT (Satellite) Networks using IFL, RS-232, RJ-45-11 connections. WIN NT 2000, 98, 95, 3.x; SQL OS2, as well as OS2 WARP, UNIX and Cisco Routers. Configured Firewall systems including Raptor, and HP. Maintain project status page, Updated site using HTML, FrontPage 98, FTP and Macromedia tools including Dreamweaver 2, Fireworks and Flash 4 allong with Computer Based Training (CBT) using Director 7, AuthorWare & Attain. Administration of Office 2000, Outlook 2000, MS Exchange, Visual Basic, COM/DCOM, and MSMQ to aid in development programs.

 Administrated PRIME/LUNDY Systems for CAD Applications and managed File Server-Data Collector and plotter operations via Token Ring Network. Assisted designers with revisions and Data Retention operations using PRIME / OS, PDGS, IBM PC, Lundy, Sundeck and Unix environments.