Michael Bruch Email & Phone Number

San Francisco Bay Area, Ca, Us

- Make decisions based on data and trade offs; able to justify and defend those decisions, providing insight to the rationale and details when required- Present to groups of people who have mixed levels of technical understanding; being able to simplify and tell a story, creating visuals when required- Adept at shifting priorities while maintaining a high degree of organization and control- Manage multiple tasks and projects simultaneously- Recommend actionable insights from projects and lead projects autonomously- Drive standards and best practices across the organization; exercising good judgment within a broad set of disciplines- Excellent problem solving, decision-making and critical thinking skills- Collaborative, a team player- Excellent verbal and written communication skills- Leadership and considered to be a leader by peers- Exhibit initiative, integrity and empathy- Enjoy working with a diverse group of people who have strong opinions- Comfortable not knowing answers, but resourceful and able to resolve issues- Strong presentation and public speaking skills- Self-starter; comfortable with ambiguity, asking questions and constantly learning- Never rests on previous successes- Customer service mentality; advocates for another person's point of view- Culture oriented; works with people rather than in isolation- Travel to remote sites in the US, India, Mexico, EU and China

• Developing and implementing solutions to a variety of customer related issues• Diagnosing and troubleshooting computers for clientele• Repairing software and hardware issues• Maintaining clear records of operating expenses and profits• Keeping customer log for marketing purposes

Santa Barbara, California, Us

Drive technical strategy and approach within Appfolio’s integrated CRM, Finance, HR and Corporate systems. Set the vision for architecture of applications and integrations while fostering cross functional team collaboration.- Enterprise architecture strategy and roadmap developed and socialized internally- Integration Strategy – Analyze and augment integration strategy that improves delivery speed and reduces risk associated with point to point integrations- Master Data Management (MDM) – Develop agile approach to MDM for promoting common data definitions, improving data quality, and reducing duplicate values across systems- Identity/access management – create solution for managing identity and access to multiple SF communities from multiple identity providers (APM product, IM Product) within a single instance of SF- Develop and maintain standards and best practices for the CRM and integrated systems. This includes policies and principles designed and enforced to ensure that best practices are followed across the organization- Multiple Entity Structure – be at the forefront of our go-to-market strategy in integrating business units into our complex business structure while leveraging operational efficiencies (Appfolio Business Systems). This includes making trade-offs for new and emerging business units.- Data Governance/Data architecture – develop an approach to managing data governance with our diverse customer base. This includes data quality, field and system limits, etc. Systematic Retention Policies.- Customer Support Infrastructure Roadmap / Communities – Analyze and develop multi-channel support approach to support Appfolio’s growing multiple entity structure

Worldwide, Oo

• work within an engagement team and is responsible for identifying the organization's needs• break down large scale projects to manageable tasks• work out which IT products to use based on cost benefit analysis and research• agree plans with the clients• explain to designers and developers what is required and oversee progress• produce documents that monitor progress and ensure the quality of the project• advise the client on managing future IT needs

Us

• Consulted on various projects for web development• Implemented sites in ASP, EZPublish, and WordPress• Expanded site to twice its volume • Maintaining and updating website as needed• Implemented password secure area for confidential information, through Active Server Page and Visual Basic Script coding• Developing database connections to site for easy updating

Mclean, Va, Us

• Own the solution components’ ability to meet current and future technical requirements.• Own reviewing interim design elements and signing off on the overall technical design• Fully understand project scope• Own designing complex solution components (e.g., integration, security, custom development)• Review/approve design decisions• Communicate design options to clients, when needed• Ensure that the functional and technical analysis done to create the technical design is sufficient to cover the project scope and is technically complete• Identify and confirm technical design risks, and develop mitigating approaches• Provide level of effort estimates for technical portion of solution• Comprehensive technical design that aligns with the requirements / user stories and can be followed by developers• Monitoring / Controls (assess technical risk and issues for ongoing projects ensuring control measures are in place mitigating potential risks)• On-time deliverables• Mentoring team members

Reporting to the CTO/Co-Founder and collaborating with the rest of the executive team, own all initiatives to scale technology, execute on an aggressive roadmap, institute best engineering practices and deliver innovative products. Key member of the management team with full support from all executives and work with industry-leading peers in parallel technical operations and product management organizations. Effective recruiter, promote a collaborative team culture, and ignite passion within the team to build a world-class platform and products. Exhibit expertise in force.com web application development, Salesforce.com integration/extensions, and designing solutions, using Force.com API, APEX, Visual Force and other tools that extend Apttus’ products.• Lead an Engineering organization that will support and scale a technology stack that is facing extensive growth in both complexity and volume, as well as scale the stack and optimize for speed at which engineering delivers product.• Maintain efficient technical systems that enable Apttus to run at high gross margin.• Participate as a leader to define and implement the Apttus product roadmap.• Lead and expand the existing engineering team; identify new talent; manage, mentor & retain all members of the team.• Maintain culture, set up recruiting strategies, implement process to allow scale and, ultimately, create the best engineering organization in the market.• Continually improve and optimize the product development process.• Work closely with product and operations teams and company leaders to ensure the technology platform is evolving to meet company needs.• Help set the technical direction for the team, drive the evolution of the systems architecture, and make appropriate technology choices.• Set and manage expectations, communicate and execute goals within timelines.• Architect solutions and write Apex, Visual Force, and Flexipage code.• Serve as Scrum Master for release management.

Redding, Ca, Us

Strategic planning and tactical implementation of BI and CRM. Transfer existing applications and business processes into Salesforce. Transfer existing server architecture into Amazon Web Services. • Lowered monthly IT datacenter costs by 33%• Increased productivity of workforce by 200% resulting in a yearly decrease of labor by 33%• Architect, design, troubleshoot, and implement .NET applications and web services• Strategic planning and tactical implementation of Salesforce (SFDC) and Database.com (DBDC) using: o Apex triggers, classes, visualforce pages, visual workflow, visualflow, workflows, APIs, integrations, customer/partner portals, sites, and reporting• Strategic planning and tactical implementation of Amazon Web Services (AWS) using: o EC2, S3, Glacier, IAM, VCP, and other Amazon technologies • Manage SFDC and DBDC security settings and new account setup and deactivation• Primary architect for application systems development, management, and administration and modeling of business applications• Liaison to the application vendor for extended problem resolution, license maintenance and support agreements• Work with business units to resolve SFDC and DBDC user issues and data issues• Execute SFDC and DBDC configuration changes, perform new release evaluations and execute new functionality roll-outs• Manage domestic and international implementation team• Manage implementation projects• Plan, organize, and lead the business continuity and disaster recovery plans• Responsible for PCI compliance, 508 accessibility, and governmental compliance for consumer information

Lead a successful turnaround of a challenged ERP project. Created ease of use applications in C# and VB.NET for users with WCF Web Services & ASP.NET MVC Framework. Oversee database administration functions and ETL for Infor Syteline ERP and ensure uninterrupted service for 300 global users in 4 countries. • Report directly to CFO for 80 million dollar annual revenue corporation• Determining and hiring staffing needs. Manage 5 employees and outsourced contractors• Reduced operational costs of IT department by 20% annually• Supply Chain Management, Change Management, Organizational Management, Managerial Accounting• Project Management utilizing SCRUM, Agile, and Waterfall methodologies – B2B and C2B Websites, Virtualization, Infrastructure, Software Development• Interfacing with both internal and external sales staff to manage projects, working directly with company officers on security and access, managing information technology needs of 300 employees• Key contributor to project that cataloged item document management• Salesforce integration for Sales and Marketing• Improved efficiency of order entries by launching E-Commerce and B2B sites generating 1 million in revenue and saving on payroll expenses.• Sold management on technical and business rationales for utilizing and installing virtual servers to create flexible business intelligence (BI) system. Executed phase 1 & 2 of project. Planned infrastructure upgrades.• Developed SOA (Service Oriented Architecture) Web and Middleware/N-Tiered applications• Designed and developed product database backend, payment gateway, site, and created middleware for E-Commerce and B2B websites utilizing AJAX, SOAP, XML, and EDI communications• Creation of many SaaS Applications to interface with ERP system• Architected .NET monitors for email server, attendance, order shipment, order tracking, and labor tracking

• Developed Linux skills• Became familiar with MySQL, Perl, CVS, and QT GUI toolkit• Gained Film/Video experience as well as enhanced my skills in C and C++ programming

Stockton, California, Us

• Participated and hosted student technology training• Provided first level computer hardware/software and phone support• Logged and completely documented each issue into a central database, followed problems through to resolutions• Used problem-tracking tools, coordinated and sent complex to team• Troubleshot and isolated network connectivity and phone system problems• Assisted students in installing, configuring, and connecting new computers to Pacific's network

Menlo Park, Ca, Us

• Balanced general ledgers• Documented, monitored, and audited accounts payable and receivable• Operated accounting software and performed data entry as assigned

Charlotte, Nc, Us

• Assisted customers in all phases of checking and saving account management• Promoted and established accounts for new and existing customers• Maintained financial records according to company policy• Operated cash drawer with a zero variance

Masters, Business Administration

Bs, Computer Science

Aas, Computer Technology