Michael Bruso Email & Phone Number

Greater Nashville Area, TN

Remotely supported regional offices for clients to include onsite meetings as needed or hands on projects as required.Network reconstruction (active directory repair/rebuild) to defined corporate standards and local 'enforcement' of those standards for organizations whose networks came with poor security and administration.Managed vendor relations for.

Greater Nashville Area, TN

• Architected, managed and implemented a major technology refresh to replace an aging technologyinfrastructure.
• Implemented a root cause analysis program within the IT department to analyze and resolve userexperience issues reducing user frustration with ‘IT inaction’.
• Worked with all departments in the IT group to stabilize the environment so focus could be directedat improvement of the operation rather than ‘putting out fires’.
• Architected a VMWare 5.0 deployment moving the enterprise away from relying on individualservers for the environment reducing power and cooling costs while reducing the overall footprint ofthe data center.
• Restored infrastructure environment to a compliant PCI-DSS 1.2 standard.
• Created documentation repository for an environment where no documentation existed.

Worked directly with senior management on corporate IT direction and modeled solutions based on client goals.Managed and led project teams comprised of internal resources and offsite client business and technology resources.Designed, budgeted and successfully implemented a global MPLS solution and Active Directory deployment for a large oil and gas client.

Responsible for day-to-day technology operation of the business of a large financial organization. Managed corporate help desk and created processes for internal training, support and problem resolution.Developed root cause analysis of issues and processes to implement change to eliminate 'unknown' gaps in redundancy.

Education record

Education record

Education record