Michael Bryan Ross Email & Phone Number

Boston, Massachusetts, Us

I manage the complete development lifecycle of custom software products at Gordon Brothers.

Seattle, Wa, Us

I product managed projects for the Alexa Info organization. This included projects for crowdsourced information from the Alexa Answers product, and later on the Alexa Generative AI group.

Denver, Co, Us

I lead a team of product managers (with well defined OKRs) that owns the end-to-end product experience for the supply side of the Angi marketplace (a combination of what was previously Angie's List, HomeAdvsior, and Handy). This includes, but is not limited to:1) How Angi acquires new service professionalsTraditionally, all Pro acquisition had been done offline. This squad brought the entire pro acquisition process online, allowing completely self-service signup for our Angi Pro supply network. 2) How Angi activates service professionalsThis group focused on how we activated new pros into our supply ecosystem. Most proud of their work creating onboarding activities, and work around early tenure review collection.3) How Angi engages and retains service professionalsMost proud of the group's core focus driving pro and consumer connections, as well as creating new product offerings that allow a pro's experience to be more personalized. 4) All of the web, mobile web, and native applications that our service professionals useThe group focused on improving core stability and performance of our Angi Leads and Angi Ads websites and native applications. The team was also responsible for merging these applications into one Angi Pro experience. 5) All of the third party integrations that our service professionals connect into the Angi ecosystemThis included all of the common integrations used by our service professionals, including CRMs, advertising agencies, calendaring systems, and other integrations that pros need to effectively manage their businesses. 6) The next big swings Angi could take for ProsPersonally owned determining how Angi would continue to expand their suite of product offerings for pros.While in this role, I have been recognized for living core values, including: #EnjoyTheJourney, #CreateandBuildMomentum, and #BeAnOwner. Separately recognized by the CEO as being an Angi Brand champion that helped to bring our new brand to life.

Needham, Ma, Us

I managed platform product on Hospitality Solutions. This included all common surfaces, systems and services used by our hotel and restaurant customers, product teams, and development teams. Most specifically, this included:1) Common connectivityThis group focused on how we received inventory (hotel rooms, room rates, room details, and other related content) from partner channels, such as PMSs, Booking Engines, and brand direct inventory suppliers. 2) SalesforceThis group owned all of the end-to-end needs that our sales teams across Hotels, Restaurants, and Display pillars needed in order to effectively sell our paid product offerings to our customers. 3) Owner experience This included all of the UIs and systems needed to support a hotelier or restauranteur that had a presence on Tripadvisor, including: how they signup, how they collect reviews, how they manage their profiles, how they view, collect and pay their bills, manage users associated with their account, and more. While in this role, the team began the process of overhauling this entire owner experience. 4) Purchase flowsThis team focused on how new and existing businesses bought paid products and advertising on Tripadvisor. It included both front end systems, as well as the back end infrastructure that powered offline sales through systems like Salesforce. 5) Data needsWhile under my leadership, the group was also responsible for improving the state of Tripadvisor's core business data needs. This included cataloguing and standardizing core product SKUs in a common way, making different discounting strategies, billing strategies, payment methods and processes, and overall cash collection more simple to understand across a huge suite of product offerings.

Needham, Ma, Us

Assisted in developing a CEO-approved plan on how to enter a completely new product space, selecting a technology partner, and leading a complex integration of the software into the Tripadvisor ecosystem. Launched globally.The Spotlight product offering gives hoteliers access to room rate comparison, parity tracking, market intelligence and revenue tool sets - a dream come true to any hotel revenue manager!

Needham, Ma, Us

Created a completely new product that integrated existing hotel room inventory directly into a Sponsored Placements advertisement, allowing a hotel's direct room rates and inventory to be surfaced in a Sponsored Placement. Launched to the global market.

Needham, Ma, Us

While in this role, I focused on two core hotel product offerings: Business Advantage A annual subscription product that allows a hotelier greater customization to their profile on Tripadvisor. Sponsored PlacementsAn advertising product that allows a hotelier to set a monthly budget, and have native advertisements appear around the Tripadvisor ecosystem based upon targeting that they have set.While working on these products, I released several core features, such as (but not limited to):1) Creating the free trial process for our Business Advantage product2) Creating a unified purchase path, allowing both our Business Advantage and Sponsored Placements products to be purchased at the same time3) Managing all aspects of our Sponsored Placements product for enterprise hotel accounts4) Planning and launching a Sponsored Placements API that allowed our Sponsored Placements product to be purchased programmatically by major hotel brands and advertising agencies5) Implementing several tech-heavy advertising tracking products, aimed at continually improving my product's Return on Ad Spend (ROAS)

Seattle, Washington, Us

- While at Zillow Group I managed the development of Premier Agent Concierge, Beth Concierge, CSAT (Tech), and B2B marketing pages. - I managed the prioritization, ideation, product specing, design, development, QA, and release planning for every major and minor feature released. - I led the team through agile-scrum processes including daily standups, sprint planning, backlog grooming, spikes, retrospectives, RCAs and other team related activities.- Awarded quarterly “Premier Agent Impact Award” for my performance on the PA team.

San Diego, California, Us

- Developed project timelines - Managed development team tasks and priorities- Ideated and designed new features- Coordinated product updates between design, development, and management teams- Monitored consumer needs, and speced new features accordingly

- Managed the development of custom social media marketing tools.- Wireframed product specifications and user flows.- Coordinated future requests between clients, key persons, and market demands. - Created innovative product solutions for varying clients and platforms.

- Managed the development of an e-commerce marketing tool used to increase social conversions.- Experience dynamically optimizing content based on consumer interactions.- Optimized social application to increase engagement, CTR, and total conversions by over 30x.- Developed analytics reporting system for A/B testing of variable metrics for marketing tools.

- Planned, developed, and executed business strategy. - Created wireframes and managed web development for MVP in less than three months.- Coordinated product iterations between the board, designers, and developers.- Instituted and streamlined business processes by developing and leveraging web technologies.

New York, Ny, Us

- Temporary position working in the Amazon Rainforest with indigenous tea farmers.- Assisted project aimed at determining a fair market value of a new-to-market tea crop, guayusa.- Participated in agricultural data collection and analysis.- Experience leading personnel through cultural and linguistic differences.

B.A. In Communication, Rhetoric And Political Culture

Master Of Business Administration (Mba), New Venture Management