Michael Bala

Michael Bala Email and Phone Number

Empowering Businesses through Strategic Partnerships @
Michael Bala's Location
Metro Manila, National Capital Region, Philippines, Philippines
Michael Bala's Contact Details

Michael Bala work email

Michael Bala personal email

n/a
About Michael Bala

Marketing Business Development:• Account Management• Marketing and Branding Development• Business Administration and Solutions Design• Project Management• SalesHR Talent Acquisition Professional:• Handled Multi-Site and Multi-Vertical Talent Acquisition Teams• DDI Certified for Targeted Selection• Sourcing/Recruitment Marketing and Branding• Selection Matrix Development and Assessment Methodologies• HRIS/ATS (e.g. Workday, Taleo, PageUp and PeopleSoft)• Recruitment MIS Development and Analytics• Performance Metrics Design and Management• Group Dynamics and Training Development• Project Management and Organizational Development• Fluent in Filipino and English Communication

Michael Bala's Current Company Details
McKevean Business Ventures & Consulting

Mckevean Business Ventures & Consulting

Empowering Businesses through Strategic Partnerships
Michael Bala Work Experience Details
  • Mckevean Business Ventures & Consulting
    Marketing And Business Development
    Mckevean Business Ventures & Consulting Nov 2023 - Present
    McKevean Business Ventures & Consulting provides innovative solutions, support services, and cost-efficient alternatives to both new and established businesses seeking to drive growth, enhance their competitiveness, and/or explore new opportunities in their industries. It is the preferred partner of clients seeking to identify untapped potential, develop strategies, and/or facilitate connections with customers requiring their services. Through partnerships, it supports businesses in navigating market challenges to achieve their strategic objectives.Partner with us to unlock new possibilities and propel your business forward in today's dynamic marketplace!
  • Asticom Group Of Companies
    Recruitment Process Outsourcing (Rpo) Head
    Asticom Group Of Companies Apr 2022 - Oct 2023
  • Asticom Group Of Companies
    Recruitment Operations Head
    Asticom Group Of Companies Oct 2021 - Mar 2022
    Asticom Group of Companies is a Philippine-based shared services company under the Ayala conglomerate. Asti Business Services, Inc. (ABSI) is the IT and Business Process solutions-provider of AGC offering customer services and local expertise to international brands with local presence in the Philippines; and to Philippine-based enterprises.Responsibilities:• Head of Recruitment Process Outsourcing (RPO) overseeing end-to-end recruitment operations for various campaigns across Telecommunications, Banking and Finance, Entertainment and Media, Energy, IT and Engineering, Healthcare, eCommerce and Retail industries.• Responsible for designing recruitment operating models based on client needs and/or aligning frameworks including implementation of various systems and automation projects.• Training, development, and regular coaching of Recruitment Teams.• Responsible for managing CAPEX/OPEX for the Business Unit and in ensuring EBITDA and NIAT targets are met.• Contributes to sales and business development.
  • Infosys Bpm Ltd. - Philippines Branch
    Senior Manager For Talent Acquisition
    Infosys Bpm Ltd. - Philippines Branch Oct 2018 - Sep 2021
    Infosys BPM, the business process outsourcing subsidiary of Infosys (NYSE: INFY), is a global company that focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to clients through reduced costs, productivity improvements, and process re-engineering across its Centers of Excellence in Finance and Accounting, Customer Service and Service Desk. • Talent Acquisition Head overseeing recruitment operations across all (3) sites in the Philippines. • Responsible for the conceptualization and design of hiring strategies, overall account management, budget planning and optimization, driving technology and system requirements, and overall SLA/KPI management.• The role is highly MIS and analytics driven to ensure that operational processes and strategies are positioned to exceed client expectations.• Oversees all related audit and compliance requirements.• Oversees the training and development roadmap of the Talent Acquisition Team; and responsible for the overall performance management.
  • C3/Customercontactchannels (Philippines), Ltd.
    Senior Manager For Talent Acquisition
    C3/Customercontactchannels (Philippines), Ltd. Dec 2014 - Mar 2017
    C3 is a global partner in outsourced customer management solutions. Its service offerings include contact center and web services, data analysis, back-office solutions and consulting services.• Talent Acquisition Head for the Philippines site. • Oversees the structure and development of recruiting strategies to deliver high volume ramps in a fast-paced environment. • Regularly evaluate and improve standard databases, reporting structures, and other analytics to ensure team performance and capabilities are achieved at its optimum.• Oversees and develops team members across the functions of Sourcing, Selection, Onboarding and Support Hiring.• Handled departmental budget forecasting, operational expense administration, and monitoring.
  • Kforce Global Solutions, Inc.
    Recruitment Manager
    Kforce Global Solutions, Inc. Jun 2013 - Jul 2014
    Kforce Global Solutions is an IT-consultancy and staff augmentation company that provides outsourcing solutions to companies in a wide range of industries. It has proven expertise in areas that include systems development and maintenance, production systems support, quality assurance testing support, software infrastructure upgrades and business process management.• Primarily responsible for developing a strong talent pipeline by managing the design and development of an efficient recruitment and selection process, its policies and procedures.• Assess and design of operational/functional key performance indicators, SLA/PLA and other measurement/reporting requirements.• Support business development, client services, and partnership efforts.
  • Macquarie Offshore Services Pty. Ltd.
    Recruitment Manager
    Macquarie Offshore Services Pty. Ltd. Jun 2011 - Dec 2011
    Makati City, Philippines
    Macquarie is a global provider of banking, financial, advisory, investment and funds management services. Its Manila Shared Services office provides operational support across Business Services, Finance, Human Resources, Market Operations and Technology divisions.• Responsible for building close partnership with hiring managers in understanding their hiring needs (e.g. headcount increase plan, candidate profiling, and specific business requirements) and providing analysis and recommendations.• Overall management of recruitment data and systems compliance. • Perform recruiting function for senior roles including CV screening, interviewing, and in administering the on-boarding process.
  • Hsbc Electronic Data Processing (Philippines), Inc.
    Recruitment Manager
    Hsbc Electronic Data Processing (Philippines), Inc. Nov 2008 - May 2011
    Quezon City, Philippines
    HSBC is one of the world's largest banking and financial services organization with more than 6,000 offices globally. HDPP-HSBC Global Resourcing is a full banking and financial services outsourcing service provider in the Philippines. It is a vital part of HSBC Group’s global strategy to help the organization remain competitive and achieve operational excellence across its four key businesses: Retail Banking and Wealth Management, Global Banking and Markets, Commercial Banking, and Global Private Banking.• Recruitment Manager for HDPP-HSBC Global Resourcing managing the end-to-end recruitment process of its (2) Manila Centers.• Engages with stakeholders in managing branding/marketing and sourcing efforts including partnerships with schools/academic institutions, government sectors, and various event organizers.• Assess and develop screening and selection processes, review and manage salary negotiations, and regulates the new hire onboarding process across volume, special skills, internal and executive recruitment.• Development and facilitation of certification and training programs for Recruitment Team resources and hiring managers.• Development of Departmental Handbooks, Operational Matrix, Interview Guides and Assessment Tools.
  • Hsbc Electronic Data Processing (Philippines), Inc.
    Recruitment Assistant Manager
    Hsbc Electronic Data Processing (Philippines), Inc. May 2007 - Oct 2008
  • Hsbc Electronic Data Processing (Philippines), Inc.
    Recruitment Associate
    Hsbc Electronic Data Processing (Philippines), Inc. Nov 2005 - Apr 2007
  • Peoplesupport (Philippines), Inc.
    Erep - Corporate Travel Specialist
    Peoplesupport (Philippines), Inc. Mar 2003 - Oct 2005
    Makati City, Philippines
    PeopleSupport, Inc. is a US-based offshore multinational business process outsourcing (BPO) company that provides customer management service and back-office support across its four business verticals: Travel and Consumer; Technology and Telecommunication; Financial Services, Healthcare and Insurance; and Entertainment and Education.• Corporate Travel Specialists are part of its customer service support team exclusive to handling its VIP and premium corporate travel accounts assisting clients with flight reservations, hotel accommodations, and car rental bookings.• The role requires being highly customer-oriented, resourceful, problem solvers and very detail-oriented.
  • Air Relay Corporation
    Telephone Sales Representative
    Air Relay Corporation Sep 2002 - Mar 2003
    Quezon City, Philippines
    Air Relay is a business process outsourcing (BPO) company specializing in the development of marketing solutions for some of the most dynamic telecommunications, insurance, membership and financial organizations. Its wide range of services include inbound reservations and customer service, outbound sales and marketing, data management, inbound claims application and processing, call center auditing, offshore site development, and data management among others.• Telephone Sales Representative handles outbound sales campaigns for large telecommunications and financial/banking organizations.• The role involves sound customer needs analysis and strong negotiation skills.
  • Feb Mitsui Marine Insurance Company, Inc.
    Claims Processing Assistant
    Feb Mitsui Marine Insurance Company, Inc. Mar 1999 - Jan 2000
    Makati City, Philippines
    FEB Mitsui Marine started as an alliance between Far East Bank and Trust Company (FEBTC) and Mitsui Marine Insurance providing non-life insurance in the Philippines.• Claims Processing Assistants are primarily responsible for claims processing and settlement across its branches nationwide including sub-service offices.• Responsible for maintaining the indexing and filing system of the Insurance Claims Division in an efficient and highly organized manner.
  • Philippine Central Depository, Inc.
    Hr Assistant
    Philippine Central Depository, Inc. Oct 1997 - Sep 1998
    Makati City, Philippines
    PCDI is a private institution established to improve operations in securities transactions. It provides a fast, safe and highly efficient system for securities settlement. Its owners include the Philippine Stock Exchange, Bankers Association of the Philippines, Financial Executives Institute of the Philippines, Development Bank of the Philippines, Investment House Association of the Philippines, Social Security System and Citibank N.A.• Handles the preliminary recruitment process including sourcing and CV filtering, phone screening, interviewing, and new hire orientation. • Performs various HR and administrative functions such as maintaining and updating the HR information system, benefits administration and timekeeping, assist in coordinating employee concerns, event scoping and training/program implementation, and filing/organizing departmental records.

Michael Bala Skills

Technical Recruiting Human Resources Talent Acquisition Employer Branding Recruiting Performance Management Screening Employee Engagement Management Talent Management Screening Resumes Coaching Sourcing

Michael Bala Education Details

  • Miriam College - Quezon City, Philippines
    Miriam College - Quezon City, Philippines
    B.S. Behavioral Science

Frequently Asked Questions about Michael Bala

What company does Michael Bala work for?

Michael Bala works for Mckevean Business Ventures & Consulting

What is Michael Bala's role at the current company?

Michael Bala's current role is Empowering Businesses through Strategic Partnerships.

What is Michael Bala's email address?

Michael Bala's email address is mi****@****ect.com

What schools did Michael Bala attend?

Michael Bala attended Miriam College - Quezon City, Philippines.

What skills is Michael Bala known for?

Michael Bala has skills like Technical Recruiting, Human Resources, Talent Acquisition, Employer Branding, Recruiting, Performance Management, Screening, Employee Engagement, Management, Talent Management, Screening Resumes, Coaching.

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