Executive Global FinanceHighly Qualified Operations Manager• • Broad banking background including Correspondent Banking and Trade Operations management, managing clearings and settlement with Federal Reserve, BSA/AML Compliance, working cross-departmentally to enhance quality of service, delivering high quality client experience while using FTE efficiently• Experience dealing with regulators on BSA and other compliance issues• International and domestic payments experience including Fedwire SWIFT, Letters of Credit and Foreign Collections, Foreign Exchange, and managing domestic and international correspondent banking relationships• Experienced Domestic and International Correspondent Banker comfortable with a broad range of banking products and services20 years operations management experience including:Manage correspondent operations for unit with over 500 domestic correspondents and over $2.9 billion in combined DDA and Fed Funds on depositManage wire transfer operations handling wire volume of up to 5-7,000 transactions and up to $5+ Billion per day. • Part of management team that simultaneously oversaw transition to new wire system and management re-alignment from top-down hierarchical to Self-Directed Work Teams. Result:o Flatter managemento Improved employee morale,o 94% customer satisfaction rating. • Primary contact for OFAC compliance, International Payments, and overall quality of service• Oversaw project to develop Enhanced Due Diligence (EDD) standards for domestic correspondent banks to meet evolving Federal Reserve requirements. Subsequently oversaw project to implement in time for the next scheduled regulatory visit. Met regulatory expectations. Created Foreign Currency accounts for domestic clients at 2 banks. Built deposits to 30 million USD equivalent in less than 2 yearsBA in Oriental Languages and Literature – Mandarin – Fluent spoken, Moderate Reading/Writing
Listed skills include Letters Of Credit, Trade Finance, Banking, Business Development, and 33 others.